Sr. Manager Product Management DC​/Fulfillment

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio-Old Navy, Gap, Banana Republic, and Athleta-each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We're driven by a shared purpose: to bridge gaps-between people, perspectives, and possibilities-to create a better world.

We're building a team that performs at a high level-people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.

About the Role

Gap Inc's Global Technology Services (GTS) organization provides technology strategy and delivery for every function in the company. Within GTS, Product Journey is the Product Management team that partners with supply chain and operations functions to turn business needs into technology outcomes.

This Sr. Manager role is one of two dedicated GTS Product Management partners for Gap Inc's Distribution Center and Fulfillment Center operations, two domains that sit at the physical heart of the company's supply chain and directly impact customer experience across 2,500+ stores and growing e-commerce channels. You'll work closely with your peer Sr. Manager to coordinate across the DC/Fulfillment portfolio, share context, and avoid duplication.

The technology roadmap for these domains is established and ready for execution focus. You'll be stepping into an environment with existing stakeholder relationships and a defined direction, your job is to accelerate delivery, deepen partnerships, and drive measurable outcomes. Automation and AI are significant themes: robotics, intelligent labor management, and warehouse automation are active areas of investment.

You'll report to the Director of Product Management, Transportation & DC/Fulfillment and lead contractors and offshore delivery teams to execute the roadmap. Success looks like DC and fulfillment leaders pulling you into decisions because you've become an indispensable technology partner.

What You'll Do

Drive Delivery Execution

* Own delivery outcomes for technology initiatives across DC and Fulfillment domains, partnering with engineering, architecture, and offshore delivery teams.

* Hold delivery partners accountable to business results, not just project completion, track impact on operational KPIs like throughput, labor efficiency, and order accuracy.

* Manage and coordinate contractors and offshore delivery teams, ensuring alignment on priorities, quality, and pace.

* Maintain and refine the established technology roadmap, sequencing initiatives to maximize value and minimize operational disruption.

Build and Deepen Business Partnerships

* Develop trusted, working relationships with leaders in Distribution Center and Fulfillment Center operations, as well as GTS engineering and architecture teams.

* Represent the portfolio in stakeholder meetings, planning sessions, and cross-functional forums as the operational PM lead for these domains.

* Translate operational needs into technology requirements and translate technology trade-offs back to business leaders in terms they can act on.

* Establish GTS product management as a valued, embedded partner in organizations that are operationally fast-moving and results-oriented.

Evaluate and Advance Automation & AI

* Assess and prioritize automation and AI opportunities across warehouse management, labor management, robotics, and fulfillment workflows.

* Work with Manhattan Associates platforms and warehouse automation systems to identify integration, optimization, and modernization opportunities.

* Evaluate where emerging capabilities create genuine operational value and where they're premature given the current technology foundation.

* Partner with…