Manager Registered Nurse - General Surgery at Christus Health Longview, TX

Job Summary

Manager Registered Nurse - General Surgery at Christus Health. Longview, TX.

• Assumes primary responsibility and 24/7 accountability for effective implementation of nursing practice and operations for assigned areas.
• Impacts departmental outcomes through interpretation, implementation, and evaluation of hospital and departmental philosophy, goals, policies, and procedures.
• Facilitates intra‑ and interdepartmental communication and collaboration to promote excellence in patient care, patient experience, and patient outcomes.
• Effectively manages utilization of staff and material resources so that the most therapeutically effective patient care is provided in a safe and cost‑effective manner.
• Promotes the professional development of patient care and administrative support staff assigned to areas.
• Participates in the establishment and implementation of yearly goals for the units.
• Monitors operations of the unit.
• Measures progress towards goals, identifying problems and taking corrective actions.
• Serves as an advocate for patients/families, ensuring that patient/family rights are respected, patient satisfaction issues are addressed, and associates adhere to the core values of the corporation.
• Directs patient care in compliance with regulatory standards such as Joint Commission and state licensure requirements.
• Participates in the development, communication, and implementation of nursing and organizational policy and procedure.
• Participates on intra and interdepartmental committees and task forces focused on improving patient care.
• Collaborates with other Department Managers and Hospital Leadership to resolve unit/staff issues.
• Participates in and directs staff in hospital plans for emergency and disasters.
• Develops, communicates, and updates unit(s) standards, protocols, policies and procedures to meet trends in nursing practice and patient services.
• Collaborates with Human Resources to recruit and hire qualified associates.
• Counsels, guides, and disciplines associates to enhance patient care through compliance with established hospital policies and procedures.
• Evaluates staff job performance on a timely basis and in a manner that recognizes associate's accomplishments, enhances performance, and facilitates professional development.
• Provides HR with information to maintain associate files with current licensure, credentialing records, certifications, orientation documentation, skills checklists, and continuing education requirements.
• Facilitates and encourages staff participation in the professional practice model.
• Confronts and resolves conflicts involving staff, physicians, patients/families, interdepartmental and intradepartmental issues.
• Empowers associates through effective delegation, maintaining accountability.
• Directs and ensures staff participation in process improvement activities for the unit/hospital.
• Conducts regularly scheduled staff meetings which address unit issues, process improvement, and safety; ensures staff meeting minutes are available on a timely basis.
• Establishes and enforces with staff a method for ongoing maintenance and upkeep of unit supplies and equipment.
• Maintains and ensures documentation of quality control aspects of the clinic(s) (e.g. POCT logs, refrigerator temps, etc. which are required by Joint Commission).
• Collaborates effectively with physicians, administrators, patients, families, other departments, and the community to provide quality patient care and enhance patient outcomes.
• Maintains core staffing within established guidelines that assure patient safety and considers skill mix and experience of staff.
• Oversees daily staffing of the unit and collaborates with Lead Associates on the development and revision of the staffing schedule.
• Ensures assessment of competency of all associates as part of the orientation program and on an ongoing basis.
• Identifies, plans, develops and/or arranges for programs to meet the educational/skills needs of associates upon hiring and on an ongoing basis.
• Identifies, plans, develops methods to meet the educational needs of the patient population.
• On an annual basis, contributes to the development of operating and capital…