Quality Specialist

Job Location (Short):
Longview, Texas, USA, 75603

Requisition

Onsite or Remote:
Onsite Position

Join Komatsu and Be Part of Something Big!

As a Quality Specialist within the Loading Business Unit at Komatsu, you will play a crucial role in upholding and advancing our commitment to excellence and operational efficiency. This role is embedded in our Longview, Texas operations, where proactive quality assurance and continuous improvement contribute directly to our success and reputation in the industry.

The specialist will actively collaborate with various teams, including performance leaders, human resources, and quality management, to develop, implement, and support learning and development initiatives tailored to enhance individual, departmental, and organizational competencies. Your proactive involvement in quality initiatives will focus on minimizing quality-associated costs such as scrap, rework, and warranty expenses, thereby fostering sustainable manufacturing practices.

In addition to providing direct operational support for investigating manufacturing issues identified during production or post-sale, you will also be responsible for maintaining, updating, and ensuring compliance with Quality Management System (QMS) documentation. This includes procedures, work instructions, quality plans, manufacturing process plans, and inspection and test plans that collectively uphold the integrity of our processes and products.

Safety is paramount in all activities, and this position requires a dedicated commitment to consistently advocate for and practice safe working environments. Your role will be integral in promoting a culture of safety and quality awareness across all levels of manufacturing operations.

• Collaborate closely with performance leaders and human resources to identify, plan, and execute targeted learning and development programs that meet specific individual, departmental, and location needs, thereby enhancing overall workforce capability.
• Partner with the Quality Manager and quality personnel to actively participate in initiatives designed to reduce the cost of quality, including strategies to minimize scrap, rework, and warranty claims, supporting our financial goals and product excellence.
• Provide expert support to manufacturing operations by investigating and resolving quality problems detected during production or following product release, utilizing root cause analysis and corrective action methodologies to ensure lasting resolutions.
• Maintain and support documentation aligned with the Quality Management System, including but not limited to quality procedures, work instructions, quality plans, manufacturing process plans, and inspection and test plans, ensuring that all materials are up-to-date and compliant with regulatory and internal standards.
• Champion a culture of safety by modeling and enforcing safe work practices, and advocating for comprehensive safety standards in every aspect of manufacturing and quality assurance activities.
• Assist and contribute to continuous improvement projects and quality audits, supporting the achievement of operational excellence and compliance with industry regulations.

• Education and Experience: Associate's degree in a relevant technical field with a minimum of two years of applied experience in quality assurance or manufacturing environments. Candidates with a Bachelor's degree should have at least one year of relevant experience. Certification as a Certified Quality Technician (CQT) from the American Society for Quality (ASQ) is highly desirable.
• Language
  
  Skills:
  
  Proficiency in reading and interpreting complex documents such as safety regulations, maintenance instructions, and procedural manuals. Effective communication skills are essential for preparing reports, writing correspondence, and presenting information clearly to diverse audiences including teams and management.
• Mathematical and Analytical
  
  Skills:
  
  Ability to perform accurate calculations related to discounts, proportions, percentages, area, volume, and other measurements. Strong analytical skills to interpret data and utilize…