Cashier, Retail

Position Overview

As a Cashier at Cowboy Chicken, you will be the friendly face that welcomes our guests and facilitates a seamless ordering process. Your exceptional customer service skills, attention to detail, and ability to handle transactions accurately will play a crucial role in ensuring our guests have a delightful dining experience that reflects the warm hospitality of Cowboy Chicken.

• Order Processing:
  Greet guests with a warm and welcoming demeanor as they approach the counter to place their orders. Accurately input and process their selections into the point-of-sale (POS) system.
• Menu Knowledge:
  Demonstrate an in-depth knowledge of Cowboy Chicken's menu items, promotions, and special offers. Offer informed recommendations and answer any questions guests may have about our dishes.
• Cash Handling:
  Handle cash, credit, and debit transactions efficiently and accurately. Process payments through the POS system and provide accurate change to customers.
• Upselling and Promotions:
  Actively promote menu items, promotions, and special offers to enhance the guests' dining experience and increase sales.
• Order Verification:
  Ensure that all orders are correctly inputted into the POS system and cross-check them against customer receipts to avoid errors.
• Customer Interaction:
  Interact with customers in a friendly, polite, and courteous manner, providing attentive and prompt service throughout their ordering process.
• Cleanliness and Organization:
  Maintain a clean and organized cashier station, including POS equipment and the surrounding area.
• Loyalty Program and Customer Engagement:
  Enroll guests in Cowboy Chicken's loyalty program and encourage participation in customer engagement initiatives.
• Collaborative Teamwork:
  Work closely with the kitchen and front-of-house teams to ensure smooth order processing and timely delivery of food to guests.
• Compliance:
  Adhere to all cash handling procedures, health and safety regulations, and Cowboy Chicken's policies and procedures.

• Previous experience as a cashier or in a customer service role is advantageous, but we value enthusiasm and a strong willingness to learn.
• Excellent customer service and communication skills to interact with guests in a friendly and professional manner.
• Basic math skills for accurate cash handling and transaction processing.
• Ability to work in a fast-paced environment while maintaining attention to detail and efficiency.
• Positive attitude and the ability to remain composed under pressure.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed.

• Flexible Scheduling for both AM or PM and Part Time or Full Time
• No late nights, we close at 9:00pm
• Competitive Pay
• Meal benefits
• Employee Referral Program
• PTO available for full time employees
• Health Insurance available for full time employees
• Clear path for career advancement, we promote team members
• Cash Tips daily