Produce Manager

Position Summary

The Produce Manager leads the Produce Department to deliver fresh, high-quality fruits and vegetables while driving sales, profitability, and an exceptional customer experience. This role is responsible for managing daily operations, maintaining product freshness, and developing a strong team to ensure top-tier execution.

Key Responsibilities Department Operations

* Oversee all produce operations including ordering, receiving, stocking, and inventory control

* Ensure product freshness, quality, and proper rotation to minimize shrink

* Maintain full, visually appealing wet rack and display tables at all times

* Execute seasonal sets, promotional displays, and ad features

* Monitor and maintain proper temperature and storage conditions

Customer Experience

* Deliver outstanding customer service and ensure team members provide the same

* Assist customers with product selection and provide knowledge on produce items

* Maintain a clean, organized, and highly appealing department presentation

* Ensure a fresh, abundant, and easy-to-shop environment

Team Leadership & Development

* Hire, train, and develop produce associates

* Provide ongoing coaching, feedback, and performance management

* Create schedules aligned with business needs and delivery schedules

* Promote teamwork, accountability, and high standards for quality and execution

Financial Performance

* Drive sales through freshness, presentation, and in-stock conditions

* Control shrink, labor, and product waste to meet department goals

* Monitor key metrics including sales, gross margin, and spoilage

* Identify opportunities to improve efficiency and profitability

Safety & Compliance

* Ensure compliance with food safety, sanitation, and company policies

* Maintain proper handling, washing, and storage procedures

* Promote a safe work environment for associates and customers

* Ensure adherence to all regulatory and operational standards

Qualifications

* High school diploma or equivalent required

* Previous produce or retail management experience preferred

* Strong leadership, communication, and organizational skills

* Knowledge of produce handling, rotation, and merchandising

* Ability to work in a fast-paced, perishable environment

Physical Requirements

* Frequent standing, walking, bending, and lifting up to 50 lbs

* Ability to work in refrigerated and wet conditions

Key Competencies

* Freshness & Quality Focus

* Merchandising & Inventory Management

* Leadership & Team Development

* Customer Service Excellence

* Operational Execution