Freezer​/Cooler​/Deli

Position Summary

Why do people love shopping for fresh food at Sam’s Club? Our members tell us one of the biggest reasons is our hard‑working and happy‑to‑help fresh food associates. Join our freezer, cooler, and deli team and you won’t just keep shelves stocked, you’ll play an important role in the operations and sanitary conditions of our freezers and coolers that keep our product ready for our members.

When you’re working in the deli department, you’ll be on the front‑lines of customer service—you’ll smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less.

• You have a passion for and experience with stocking and customer service
• You keep member satisfaction as your top priority
• You’re a solution seeker and innovator who tackles obstacles head‑on
• You’re comfortable with change and quickly adapt to different work scenarios
• You’re a curious and creative thinker, driving change through out‑of‑box thinking

• Ensuring high‑quality products are taken care of and available for our members
• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser‑quality food products
• Packing ready‑to‑sell products in proper containers and stocking displays
• Maintaining a clean, sanitized, and member‑ready area

Maintains safety of Facility by following all safety standards procedures and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and reporting unsafe situations to Management.

Maintains the Sales Floor and merchandise presentation in the Freezer/Cooler/Deli area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, receiving and stocking merchandise, setting up cleaning and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, completing required audits, paperwork logs and other required documentation, and securing fragile and high‑shrink merchandise.

Provides Member service by acknowledging the Member and identifying their needs, locating merchandise and assisting with purchasing decisions, providing Deli products to Members, resolving issues and concerns, and promoting the Company’s products and services.

Follows Company policies and procedures related to Freezer/Cooler area by complying with food handling policies, operating, repairing and sanitizing equipment, following Cold Chain procedures when stocking merchandise, cleaning freezer/cooler/deli area for example windows, mirrors, display cases, and coolers, monitoring freezer cooler fans, drains and doors for proper operation and reporting issues to Management.

Respect the Individual:
Embraces differences in people, cultures, ideas and experiences creates a workplace where associates feel seen, supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent.

Respect the Individual:
Works as a team builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.

Respect the Individual:
Strengthens the team by helping developing and mentoring others, recognizes others contributions and accomplishments.

Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.

Act with Integrity:
Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.

Serve our Customers and Members:
Delivers results while putting the customer first.

Serve our Customers and Members:
Makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team’s ability to deliver on…