Vision Center Manager NL

What you will do

• Drive sales in the Vision Center by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, in‑stock availability, inventory levels, budgeting, and forecasting sales while assessing economic trends and community needs.
• Model, enforce, and provide direction and guidance to Associates on proper Customer Member service approaches and techniques to resolve Customer Member needs, complaints, and issues within Company guidelines and standards.
• Oversee the implementation of and participate in community outreach programs, encouraging Associates to serve as good members of the community.
• Ensure compliance with Company and legal policies, procedures, and regulations for the Vision Center, analyze and interpret reports, implement and monitor asset protection and safety controls, oversee safety, operational, and quality assurance reviews, develop and implement action plans to improve performance, and direct Vision Center Associates to maintain confidentiality of information and documentation.
• Provide supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a culture of belonging.
• Ensure the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment.
• Uphold the Company’s Open Door Policy by meeting with Associates, listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolutions.
• Coordinate, complete, and oversee job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals, building accountability, measuring progress, identifying improvement opportunities, and promoting continuous learning.
• Build high‑performing teams that embrace diverse people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and fostering opportunities for all associates to thrive.
• Work collaboratively to build strong, trusting relationships, communicate with impact, energy, and positivity to motivate and influence.
• Attract and retain the best talent, empower and develop talent, and recognize others’ contributions and accomplishments.
• Maintain and promote the highest standards of integrity, ethics, and compliance, model Walmart values, hold oneself and others accountable, support Walmart’s goal of becoming a regenerative company, and contribute to a positive impact for associates, customers, members, and the world.
• Act in a self‑less, humble, self‑aware, honest, fair, and transparent manner.
• Deliver results while putting the customer first, consider and adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to all plans.
• Make decisions based on data insights and analysis, balance short‑ and long‑term priorities, and consider customers, fellow associates, shareholders, suppliers, business partners, and communities when planning.
• Display curiosity, a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
• Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

The hourly wage range for this position is $23.50 - $33.50*; the actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include regional pay zone (RPZ) based on location.

We offer competitive pay and performance‑based bonus awards, medical, vision and dental coverage, 401(k), stock purchase, company‑paid life insurance, paid time off (including sick leave, parental leave, family care leave,…