Sales & Field Operations Specialist - Longview, TX

Sales & Field Operations Specialist - Longview, TX

The Sales and Field Operations Specialist provides technical, product, and sales support to current and new customers to facilitate sales growth.

• Expand the sales and use of VSP products through the identification of sealing needs and cost savings opportunities for customers.
• Coordinate with Sealing Specialist and the Regional Sales Manager to provide customer support within all VSP industries, including, but not limited to, Industrial and Transportation markets.
• Provide direct support to VSP personnel, including Sealing Specialists, Product & Application Engineers, Business Unit Directors, Support Services, and Operations Support Specialists and/or Branch Managers.
• Prepare and present on-site or virtual training classes to customers.
• Discover opportunities to provide sealing solutions and document cost savings through training classes, walk and talks, problem-solving, etc.
• Be on-site at customer location and available daily.
• Conduct on-site storeroom surveys at customer locations.
• Be able to receive product and process orders through MAS.
• Maintain existing agreements, handle VMI counts, process required paperwork, and maintain VSP Inventory as required.
• Work closely with customer receiving department to clear up any Issues with Incoming orders in a timely manner.
• Help plant engineers anticipate needs by getting them to think about and plan how to minimize downtime as well as to be more efficient during scheduled shutdowns.
• Become the customer's fluid sealing trusted advisor by answering questions such as torque calculations and gasket recommendations for the staff of the plant and third-party contractors.
• Coordinate with Marketing and RSL to develop customer reference documents, including visual aids, such as gasket boards and pocket cards.
• Be the liaison between Eastman, VSP Inside sales, and Manufacturer when any emergency need arises.
• Work closely with corporate administration and operations management to meet and exceed the customer's service expectations.
• Establish a relationship with non-customers through referrals from existing customers.
• Identify key influencers on the plant's/corporate engineering team and establish trust and rapport through expert field knowledge ensuring that your customer understands all that VSP has to offer.
• Salesforce Utilization:
  Meeting Logs, Opportunity Updates, Etc.
• Project a favorable image of the company to promote, foster, and enhance public recognition of the company and its products and services.
• Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
• Adheres to all company Health, Safety, and Environmental policies and procedures as outlined in the VSP Health & Safety Manual. Actively contributes to maintaining a safe, compliant, and environmentally responsible workplace in alignment with VSP standards.
• Prospecting for new customers and new opportunities within existing customers.
• Provide training to your customers.
• Be a resource for your plants' engineering team.
• Identify and propose sealing solutions.
• Document the cost impact of your work/solutions for the plants.
• Manage the contract.
• Maintain a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
• Project a favorable image of the company to promote, foster, and enhance public recognition of the company and its products and services.
• Adheres to all company Health, Safety, and Environmental policies and procedures…