Field Service Technician - Heavy Equipment

Holt CAT, the largest Caterpillar dealer of heavy equipment in the United States, is seeking an experienced Field Service Technician for the Fort Worth / Bridgeport Texas Region. The Field Service Technician’s primary role is to conduct exceptional field service repairs, addressing problems such as pumps, hydraulics, engines, transmissions, HVAC, and electrical issues on heavy equipment like dozers, backhoes, front‑end loaders, and excavators.

Hours are Monday through Friday, 7 am to 5 pm, and overtime will be required. A valid driver’s license, good driving record, and ability to obtain a CDL Class B are required.

Department: Machine Division (MAC)

Employment Type: Full Time

Location: Longview

Reporting To: Trey Smith

• Work safely at all times and adhere to all applicable safety policies, company policies, procedures, and standards.
• Perform repairs and troubleshooting offsite with minimal supervision.
• Diagnose equipment malfunctions and failures.
• Remove and install parts, disassemble and assemble components.
• Test, adjust, and verify proper operation of all repairs and adjustments.
• Prepare and complete all job‑related documents, write service reports, order parts, and maintain clear customer records; access required databases.
• Operate equipment and vehicles with all necessary licenses and certificates.
• Maintain service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation.
• Adhere to contamination control and HAZMAT rules and regulations.
• Maintain all company equipment, tools, and vehicles in good, clean, and working order.
• Communicate job progress to supervisor and customer as needed.
• Complete assigned jobs and tasks to meet flat‑rate time and re‑work standards.
• Work overtime as required by workload and customer needs.
• Complete all assigned Technician Training Path courses and safety training in a timely and proficient manner.
• Project professionalism with internal and external customers, including personal appearance; may be relied upon to mentor lower‑level technicians.
• Require regular and punctual employee attendance.
• Perform other duties as assigned.

• Knowledge of safe work procedures and practices.
• Knowledge of equipment and tools, including their designs, uses, repair, and maintenance.
• Knowledge of hydraulics, transmissions, engines, undercarriage, and electrical systems.
• Knowledge of emission system repair, troubleshooting, and diagnosing.
• Knowledge of A/C system repair and troubleshooting on heavy construction equipment.
• Demonstrates proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems.
• Exceptional customer‑service skills.
• Advanced diagnostic and troubleshooting skills.
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources.
• Operation and control skills of equipment or systems.
• Equipment selection skills to determine the kind of tools and equipment needed to do a job.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to operate a crane and forklift, and obtain required certifications/licenses.
• Ability to meet deadlines and work under fast‑paced, time‑constraining circumstances.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

• Education and Experience:
  • More than two years of heavy construction equipment experience required; three or more years preferred.
  • Diesel Technology schooling preferred.
  • MSHA certification preferred.
  • Air conditioning certification preferred.
• Valid driver’s license required.
• Ability to obtain a valid Commercial Driver’s License (CDL).
• Safe driving record required.
• Must pass a DOT physical and maintain a medical card.
• Must own required tools to perform repairs.

• None

• Travel required with a possibility of an overnight stay.

• Valid driver’s license required.
• Ability to obtain a valid Commercial…