Field Service Technician - Electric Power Generator

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States.

We are seeking an experienced Electrical Power Generator Field Service Technician for our Longview, Texas location.

This position is responsible for troubleshooting and high-quality repair service on power generation, gas and diesel engines, and ATS (Automatic Transfer Switches) to respond to customer needs in a positive, safe and timely manner to ensure maximum value for work performed.

Requirements include at least five years of field or shop tech troubleshooting and repair experience in electrical power and generator systems, ATS, and 3‑phase electrical systems. A clean driving record is required.

Responsible for troubleshooting and high-quality repair service on electric power generation equipment powered by natural gas or diesel engines, ATS, and Switchgear. Respond to customer needs in a positive, safe, and timely manner to ensure maximum value for work performed.

• A competitive salary commensurate with experience and competencies.
• A comprehensive benefits program that includes complete health care, 401(k) matching & profit‑sharing plan (ROTH and traditional), paid holidays, and a front‑loaded PTO program.
• A tuition reimbursement program to support accredited college courses.
• An employee development program with professional development staff to grow skills and prepare for future opportunities at HOLT.

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs basic to intermediate repairs and minimal troubleshooting offsite with minimal supervision.
• Performs basic to intermediate troubleshooting and minimal diagnoses of electric power generator equipment malfunctions and failures.
• Removes and installs parts, disassembles and assembles components to CAT specifications.
• Tests, makes adjustments, and verifies proper operation of all repairs and adjustments.
• Prepares and completes all job‑related documents, writes service reports, orders parts, and maintains clear customer records; accesses databases required to complete job.
• Operates equipment and vehicles with possession of all necessary licenses and certificates.
• Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation.
• Adheres to contamination control and HAZMAT rules and regulations.
• Maintains all company equipment, tools, and vehicle in good, clean, and working order.
• Communicates job progress to supervisor and customer as needed.
• Completes assigned jobs and tasks to meet flat‑rate time and re‑work standards.
• Works overtime as required by workload and customers' needs.
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner.
• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level technicians.
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

• At least five years of field or shop service tech troubleshooting and repair skills of Electrical Power and Generator – experience required.
• At least five years of field or shop service tech troubleshooting and repair skills of Natural Gas and Diesel Engine – experience required.
• At least five years of field or shop service tech troubleshooting and repair skills of ATS – experience required.
• Electrical 3‑phase experience preferred.
• Able to build electrical control panel boxes.
• Able to commission generators for data centers.
• Excellent customer service skills. Must be able to effectively communicate, written and verbal, with customers and employees in a professional manner.
• Must have own tools for both electrical and mechanical.
• Intermediate diagnostic and troubleshooting skills.
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources.
• Operation and control skills of equipment or systems.
• Equipment selection skills to determine the kind of tools…