Mental Health Case Manager Trainee

Position Overview

We are seeking a dedicated and compassionate case managers to join our FIRST (Foundations, Independence, Recovery, Support, & Tools) Story Changer Program. This position begins with a comprehensive training program covering the foundations of case management, individual engagement, community resource navigation, and documentation best practices. The successful candidates will be expected to demonstrate competency in training topics and essential case management skills to continue employment in the program and be considered for full‑time case manager positions.

• Participate fully in the initial case management training program
• Build knowledge of community resources, individual advocacy, and care coordination
• Work collaboratively with supervisors, peers, and community partners
• Build knowledge of individual engagement, assessments, trauma‑informed care, person‑centered planning, case management, and service provision
• Negotiate and facilitate the array of services and supports needed to address the individual's identified goals and desired outcomes.
• Demonstrate critical thinking and problem solving skills
• Provide behavioral intervention services and document service provision

• Self‑motivating, able to work independently.
• Strong organizational and time management skills.
• Ability to effectively communicate verbally and in writing in the English language.
• Ability to effectively collaborate with a variety of individuals, teams, and systems.
• Record data neatly, coherently, accurately, timely, and objectively.
• Follow service implementation processes designed to meet the needs of people served and funding‑source requirements.
• Ability to proficiently work with computers and electronic records.

Education and experience

• Bachelor's degree or master's degree in a Human Services field, including but not limited to: psychology, sociology, social work, rehabilitation, counseling, human growth and development, gerontology, special education, educational psychology, early childhood education, early childhood intervention.

Certifications, Licenses, Registrations

• Valid Driver's License

Paid training program, paid time off and holidays, health, dental, and vision insurance, opportunities for career advancement