Financial Services Representative

Financial Services Representative (Teller)

Fibre Federal Credit Union offers a vibrant, exciting, and challenging workplace in the fast‑paced financial industry. Join our team and make an impact in your community by helping our members achieve their financial goals.

We are seeking a Full‑Time Financial Service Representative for our Longview, Kelso, Castle Rock & Woodland, WA locations.

Starting Pay: $20.50
Wage Range: $18.82 - $29.41
This is not a remote position.

• Competitive Salary
• Benefits Package including: 100% employer‑paid health, dental, vision, life, and disability insurance for the employee
• Paid Vacation Time
• Paid Volunteer Hours
• 6% 401(k) Plan Contribution
• Paid Holidays
• 2 Floating Holidays
• Opportunities for growth within the company

• Provide members with service for a variety of paying and receiving transactions. Provide prompt, courteous, and friendly service.
• Answer basic member questions related to all phases of the Credit Union. May perform vault duties at some service center locations.
• Perform paying and receiving transactions including deposits, withdrawals, loan payments, and miscellaneous transactions.
• Assist members with payroll transactions, stop payments, address changes, statement copies, wire transfers, and removing and/or adding flags.
• Cross‑sell Credit Union services as opportunities arise.
• Balance assigned teller cash daily according to policy.
• Cross‑train in other areas of the teller department where needed.
• Assist members with online banking needs including manual registration, password reset, unlock users, and add/remove linked accounts.
• Submit loan application information for members to Consumer Lending.
• Process skip payment requests.
• Perform IRA withdrawals.
• Open new share accounts including sub‑accounts, certificates, and checking accounts.
• Instant issue cards to members.
• Complete tickets in Member Services queue.
• Establish membership for new members.
• Remove signers from personal accounts.
• Complete name changes on accounts.

• Provide exceptional member service in a friendly and efficient manner.
• Outstanding communication skills.
• Physical requirements:
  
  Ability to lift 20 pounds and carry a cash drawer. Ability to stand for extended periods as required.

Recent cash handling skills preferred.

• Possess high school diploma or equivalent.
• Always maintain professionalism.
• Be reliable and dependable.
• Be bondable.

All offers for employment with Fibre Federal Credit Union are contingent upon the candidate having successfully completed a background check, credit check, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.