Outreach Specialist

• Location 1408 12th Ave,Longview, WA, 98632,United States
• Base Pay $17.13 - $23.72 / Hour
• Employee Type Full-Time Non-Exempt

The Outreach Specialist works closely with the homeless population in the Cowlitz County community and assists individuals in obtaining services. Individuals in this role meet individuals where they’re at, in the community and serve as a front door to continuum of care services and mainstream mental health, primary health, and substance abuse treatment services. This includes delivering education on services and resources available including but not limited to, job and housing search, placement, and training activities, helping individuals with barriers to housing find competitive jobs and affordable/sustainable housing in their local community.

Individuals in this role will align activities with the PATH and Peer Pathfinder outreach program contracts.

• Builds collaborative relationships with the local homeless community through outreach activities;
• Provides individuals with information on services provided to them including but not limited to, mental health support, support services, peer support, substance abuse treatment and medication management;
• Works within the framework of the outreach program requirements including but not limited to, PATH and Peer Pathfinders;
• Follow up on community referrals to the outreach program;
• Interacts with other public and private agencies in the provision of services;
• Conducts case management services with clients in order to eliminate barriers in achieving self-sufficiency; assists in achieving housing goals;
• Provides outreach to and follow-up services for clients in the following programmatic areas: housing, rent payments, tenancy coaching, timeliness, employment, job development, and employment and training counseling or referral;
• Provides outreach to and follow-up services for clients in a client centered, culturally competent, and peer run manner;
• Monitors and records data and service documentation;
• Identifies client needs and coordinates to appropriate internal or external resources;
• Gathers feedback to ensure customer satisfaction and may assist in the analysis of data gathered; conducts follow-up contacts with customers;
• Ensures nondiscrimination and equity in the delivery of services;
• Complies with all HIPAA and 42 CFR privacy and security regulations;
• Performs other work as required.

• Possesses an active Agency Affiliated Counselor Registration (AAC) in Washington State or is able to obtain a pending AAC in Washington State prior to hiring;
• Knowledge of local social and housing services;
• Ability to communicate effectively, orally and in writing, in both group and individual settings;
• Ability to work in a team based environment;
• Establish and maintain effective interpersonal relationships with customers, peers, management, partners, community based organizations, private employers, and other state & public agencies;
• Perform computer applications & internet operations;
• Work with diverse populations;
• Comprehend and interpret program provisions, regulations, and administrative policies;
• Recruit & engage customers into a system that provides a multitude of services to meet their needs. Possesses a friendly outgoing personality, able to create and maintain community relations with local landlords, social service providers, etc.
• Work in a fast paced environment demonstrating flexibility and ability to adapt to change;
• Recruit & engage individuals into a system that provides a multitude of services to meet their needs;
• Knowledgeable in HIPAA and 42 CFR regulations;
• Must have a valid driver’s license and active car insurance;
• Must pass and maintain a clear background record as required for healthcare organizations under state and federal contracts;
• Must be able to life up to 25 pounds at a time;
• Must be able to sit at a desk and work on a computer for prolonged periods of time.

• Medical
• Vision
• 401k with 4% match
• $10,000 employer paid life insurance policy