Site Manager, Clinical Engineering

The culture at TRIMEDX is built on a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance. Everyone focuses on serving the customer through collaboration and support, and associates look forward to coming to work each day. Every associate matters and makes a difference.

The Site Manager Clinical Engineering leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). This position manages day‑to‑day operations, collaborates with customers, develops associates, and acts as a communication channel between hospital executives and TRIMEDX. The Clinical Engineering Site Manager directs Joint Commission inspections and ensures that TRIMEDX services comply with regulatory standards.

This position is located in Longview, WA.

Leadership

• Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others.
• Motivate others through praise, recognition, and rewards.
• Manage personnel by staffing and scheduling technicians to ensure the best service possible.
• Coach and mentor technicians and supervisors, provide feedback on performance, and document habits to deliver continuous service excellence.
• Influence change through recommendations and guide other professionals based on credibility and technical knowledge.
• Provide clear direction to ensure collective achievement of goals and objectives.
• Create an environment of respect, collaboration, and open communication.
• Identify and support development needs of direct reports and team members, including connecting them to internal and external resources to ensure continuous improvement.
• Create high levels of employee engagement by understanding organizational and personal drivers that impact engagement, and develop action plans that deliver increased engagement.
• Set clear goals and expectations for teams, monitor performance, and intervene with appropriate action when performance gaps occur, providing timely, honest feedback and ensuring completion of assigned actions by required deadlines.

Operations Management

• Manage service operations functions, including service contracts and resources, documenting demand labor, demand parts, contracts, in‑house labor, and in‑house parts.
• Use policies as guides and apply sound judgment in day‑to‑day activities.
• Answer questions and meet with others to discern the root cause of technological/process problems.
• Manage inventory of shop supplies and database stockroom for accuracy, including an annual inventory.
• Develop service strategies with an outlook of continuous process improvement and provide metrics to Tri Medx Central Office.
• Manage Joint Commission inspections and prioritize open work orders, ensuring performance assurance inspections are documented.
• Provide timely feedback on projects and other requests as assigned.
• Identify variances to the norm and make decisions about immediate corrective action.
• Administer MEMP to key performance measures.
• Manage site KPIs (PMs, WOTs, Alerts and Regulatory).
• Manage the work order approval process.
• Support and recommend continuous improvement initiatives, working with leadership to implement identified corrective actions.
• Set local strategy to achieve goals within set parameters, policies, or management, with authority to determine local strategies and execute.
• Champion and lead continuous improvement initiatives, evaluating site‑wide metrics and root cause, building corrective actions to bring back to the standard.
• Define and recommend solutions to satisfy issues raised by external customers (System C‑suite level) and ensure regular interaction with external customers.

Account Management & Development

• Provide the opportunity to choose methods, operate within set parameters, and set local strategies to achieve goals.
• Identify and pursue opportunities for business entry.
• Responsible for site and budget readiness.
• Deliver Quarterly Value Reviews (QVRs) and/or System‑level reports or meetings.
• Define and recommend solutions to satisfy issues raised by…