Digital Content Specialist

Digital Content Specialist

Located at our Longview, WA office (This is not a remote position) Fibre Federal Credit Union is seeking a Full‑Time Digital Content Specialist to join our team.

Wage Range: $28.81 - $45.01

The range above allows our employees room for growth through annual merit and other pay increases based on performance. The target pay range for this position is typically within the first half of the range. Compensation decisions are determined using factors such as relevant job‑related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications.

• Competitive Salary
• Benefits Package including: 100% employer paid health, dental, vision, life, and disability insurance for the employee
• Paid Vacation Time
• Paid Volunteer Hours
• 6% 401(k) Plan Contribution
• 10 Paid Holidays
• 2 Floating Holidays
• Opportunities for growth within the company

Develops and publishes digital content that strengthens the Credit Union's brand and supports key organizational initiatives. The position captures photography and video to showcase products, services, employees, community involvement, and workplace culture across social media and other digital channels. Evaluates performance metrics, optimizes engagement, and recommends new ideas to enhance the organization's digital presence.

• Develops and produces digital content (e.g., graphics, short‑form video, photography, and written copy) tailored to the appropriate platform and audience.
• Plans, schedules, and publishes content across the Credit Union's social media platforms (e.g., Facebook, Instagram, Linked In, Tik Tok) to support organizational priorities, community events, seasonal campaigns, and other key initiatives.
• Maintains digital lobby screens, including content management and functionality; coordinates issue resolution as needed.
• Identifies opportunities to showcase the Credit Union's products, services, people, and community impact across social media and other digital channels.
• Captures photography and video at Credit Union, employee, and community events for use across social media, digital communications, and future marketing initiatives.
• Monitors the Credit Union's social media platforms by responding to comments, messages, reviews, and other interactions, or routing inquiries to the appropriate department when needed.
• Analyzes social media and digital performance metrics to measure effectiveness and recommend opportunities to improve engagement and overall performance.
• Supports digital advertising initiatives through campaign monitoring, optimization, and coordination with external marketing partners.
• Researches emerging social media trends, platform updates, best practices, and new technologies to inform future digital content strategies.
• Collaborates with other Marketing and Community Development staff and internal departments to support organizational priorities through digital communications.
• Provides backup support for other Marketing staff by assuming delegated responsibilities during absences or as department needs arise.
• Maintains a strong working knowledge of all Credit Union products and services.
• Other duties as assigned.

• Creativity
  - Demonstrates creativity and strong visual communication skills while producing engaging digital content that aligns with the Credit Union's brand and organizational objectives.
• Technical Skills
  - Demonstrates proficiency with social media platforms, content creation tools, photography/videography equipment, and common marketing software. Learns new technologies quickly and adapts to changing digital platforms.
• Work Independently
  - Assertive and productive self‑starter who is accustomed to working independently.
• Problem Solving
  - Identifies and resolves problems in a timely manner, gathers and analyzes information effectively, and recommends practical solutions.
• Planning/Organizing
  - Effectively prioritizes multiple projects, deadlines, campaigns, events, and competing requests while maintaining attention to detail. Uses time efficiently, adjusts priorities as needed, and consistently meets…