Retail Store Closing Lead - Part-Time

Role Overview

Retail Store Closing Lead responsible for ensuring a consistently positive customer and associate experience on the sales floor. The Lead supports the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.

• Role model for exemplary customer service behaviors and provide a great Customer Service experience to all customers and associates with a high level of professionalism.
• Engage associates, promote open communication, provide recognition and coaching in the moment.
• Touch base with each associate to establish priorities.
• Monitor the front‑end experience and ensure a great first and last impression.
• Observe and provide feedback to the Customer Service Lead on speed of checkout, line management, and friendliness.
• Review daily staffing, lunch/break schedules, and cashier coverage.
• Assign back‑up cashier to ensure timely processing during peak periods.
• Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
• Follow‑up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tool necessary to perform them.
• Conduct AM/PM store Rallies.
• Complete closing communication for opening Manager on Duty.

• Flexibly available to work nights, weekends, and holidays as required.
• Excited to deliver great values to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Competitive wage of $18.13 per hour, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Longview, 01772 – 700 Ocean Beach Hwy, zip code 98632.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

$18.13 per hour