Case Manager - CESS

Job Details Level: Experienced

Job Location:

Longview, WA 98632

Position Type:
Full Time

Salary Range: $27.15 - $31.25 hourly

Closing Date:
Open until filled

Provides eligible Cowlitz Tribal Members with services consistent with their individual strengths, resources, and abilities so they may prepare for or engage in gainful employment. Assists in plan development, determining eligibility, and networking with professional colleagues on available community resources. Honors and represents the mission, vision, and values of the Cowlitz Indian Tribe and HHS programs.

• Conduct initial overview of the CESS Program, describes eligibility requirements, and program benefits.
• Assist in developing an Individualized Plan for Employment (IPE) and portfolio for eligible clients.
• Collect information concerning potential job placements and determine compatibility between the job and the participant based on the individual.
• Assist each person in becoming an active participant in the rehabilitation program by providing meaningful and informed choices about the selection of a vocational goal.
• Work holistically towards empowering Tribal Members by maximizing their employment opportunities, economic self‑sufficiency, independence, inclusion, and integration into society.
• Maintain collaborative relationships with other CIT agencies, schools, businesses, hospitals, and other government agencies to maximize the effectiveness of vocational services.
• Provide information and links to educational and employment opportunities as appropriate and in accordance with the participant’s IPE.
• Conduct outreach to employers for collaboration on placement and work opportunities; promote and develop job openings and place qualified applicants in employment.
• Develop knowledge of community resources, including colleges and network assistance, to assist participants and obtain comparable services.
• Maintain client record system and statistics; facilitate counseling sessions for individuals, families, and groups.
• Develop and present community education and outreach to increase knowledge and understanding of Tribal programs, problems, and related issues, and to identify potential applicants.
• Establish, maintain, and update files, databases, records, and other documents.
• Purchase goods and services for participants as needed and in compliance with policies and procedures.
• Provide excellent customer service for all internal and external customers of the operations.
• Maintain strict confidentiality and present a positive, professional demeanor and image.
• Contribute to a team effort and accomplish related results as required.
• Perform other duties as assigned.

• Knowledge of traditional form of government and tribal customs and traditions.
• Knowledge of tribal policy, procedures, and programs.
• Knowledge of community resources and agencies.
• Knowledge of applicable federal, state, county and local laws, regulations, and requirements governing Vocational Rehabilitation including ADA.
• Knowledge of counseling techniques and practices.
• Knowledge of and sensitivity to tribal customs and beliefs.
• Skill in interviewing and counseling clients.
• Ability to operate various word‑processing, spreadsheet, presentation, and database software programs.
• Ability to maintain confidentiality.
• Ability to use good judgment, analyze, and solve problems.
• Ability to make administrative/procedural decisions and judgments.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co‑workers at all levels.
• Ability to create, compose, and edit written materials.
• Ability to carry out instructions furnished in verbal or written format.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to handle multiple tasks and meet deadlines.
• Ability to work independently with minimal supervision.
• Ability to represent organization in a professional manner, building respect and confidence in the community.

• Bachelor’s Degree in Social Work, Counseling, or related field.
• Master’s degree preferred.
• Two years’ social work or…