Operations Manager CLCR

SUMMARY OF POSITION

The Operations Manager reports directly to the Director of Transportation and is responsible for all facets of railroad operations. The Operations Manager must improve profitability by driving safety, efficiency, and effective processes. This position is employed by an affiliated company of Patriot Rail.

• Manage safety, service performance, operating practices and financial performance of railroad operations.
• Ensure safety and environmental law compliance, adhering to all company policies and procedures.
• Lead execution of railroad operations to meet or exceed budget and other financial goals with the management team.
• Direct planning and budget development of the railroad to support strategic business goals of the Region and Company.
• Develop new business opportunities, ensure excellent customer service, expand and maintain existing relationships.
• Select, train, manage, and coach employees.
• Implement company policies and procedures and promote core values.
• Maintain high performance standards and positive employee relations within the railroad.
• Build and maintain positive relationships with customers and interchange partners.
• Evaluate railroad asset requirements and capital improvement projects to improve performance and asset utilization.
• Develop and periodically review operating procedures for all railroad technical, operational and support functions.
• Additional duties as assigned.

• High school diploma or GED;
  Bachelor’s degree strongly preferred.
• 5–8 years of railroad industry experience with supervisory duties.
• Knowledge and understanding of FRA regulations required.
• Current or prior railroad budget management experience required.
• Current or prior railroad Conductor required and Railroad Engineer Certification preferred.
• Strong management and customer relations skills.
• Demonstrate safe work practices to prevent accidents and injuries.
• Wear protective equipment including hearing protection, safety steel‑toe boots, or safety glasses.
• Work hours may include non‑standard work week, on‑call 7 days a week, 24 hours a day, with extended periods away from home and short rest between assignments in accordance with the hours of service regulation.
• Complete annual training and pass safety operating rules examination.
• Must pass federal random drug/alcohol testing and required assessments.
• Must pass background screening and may require post‑offer medical examination.
• Valid driver’s license.

• Verbal comprehension.
• Understanding oral and written communications, general and technical.
• Communication skills, providing clear instructions.
• Reasoning skills, problem solving and troubleshooting.
• Time management, effective prioritization.

Frequently required to sit, stand, walk, handle objects, reach with hands and arms, write, talk, type and hear. Occasionally required to sit, stoop, bend, kneel and lift up to 80 lbs. Must work outside in all weather conditions.

0 %–10 %.

Safety is the cornerstone value. Employees are expected to live the values on the job, demonstrate safety advocacy, and comply with safety and operating rules.