Auction Dealer Services Clerk

This position greets customers, answers incoming phone calls, collects vehicle payments, works the front counter on sale days, processes credit card payments, prints gate release passes, tracks bills of lading, processes vendor invoices, organizes business checks, and maintains and updates the current dealer database and files.

• Efficiently entering vehicle information, as provided by sellers, into the auction system. Entering accurate floor prices for all vehicles.
• Maintaining appropriate dealer files and updating as needed.
• Initiating phone calls to customers who have won the bid on a vehicle but not yet paid for it.
• Managing flooring financing by compiling reports and invoices and mailing to each flooring company weekly.
• Entering vehicle inspection and announcement information into the auction system (ASI).
• Working the counter on sale day, registering new dealers, printing bidder badges and answering customer questions.
• Accepting credit card payments for miscellaneous fees such as late fees, buy fees, border permits or storage fees.
• Printing out gate release passes for vehicles that have been sold and paid for.
• Managing a spreadsheet to track bills of lading and invoices for each vehicle.
• Providing back up for the Dealer Registration Associate on an "as needed" basis.

• High School Diploma or equivalent required.
• 1 year of clerical and/or customer service experience required. Auction experience strongly preferred.
• Effective communication skills, problem solving and customer service skills required.
• Good computer software skills required including Microsoft Office, including Microsoft Word, Excel, and Outlook.
• Ability to multitask in a fast paced environment.
• Experience with Auction Edge/ASI auction systems a plus.

• Competitive compensation and 401(k) matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. We value innovation, teamwork, and a commitment to making a positive impact in the world.