Medical Receptionist

Longwood, United States | Posted on 01/19/2026

Little Angels PPEC provides compassionate, skilled care and essential resources for children with special medical needs and their families. With three convenient locations across Central Florida, we offer a full spectrum of services including medical day care, skilled nursing, and comprehensive therapy programs—covering physical, occupational, and speech therapy—for premature infants and children with complex medical conditions.

As an AHCA‑licensed facility, Little Angels PPEC delivers a safe, supportive, and nurturing environment for children who require daily nursing care, cannot have their needs fully met in a school setting, or face ongoing non‑emergency medical conditions that result in frequent hospital visits.

Our approach is centered on patient‑focused care, ensuring that every child receives personalized attention from a team of highly trained specialists. By making the process of accessing non‑emergency medical care simpler and more seamless, we ease the burden for families while promoting each child’s growth, health, and well‑being.

For many families, center‑based care offers the best solution—allowing children to thrive alongside peers with similar medical needs. This shared experience reduces isolation, fosters social connection, and helps children feel supported in an environment where they belong.

Job Summary: One World Pediatric is seeking a friendly and organized Front Desk Receptionist to join our team in Apopka, FL. As the first point of contact for our patients and families, you will play a key role in creating a welcoming and efficient environment. Your responsibilities will include managing appointments, handling patient inquiries, verifying insurance, and ensuring smooth daily operations at the front desk.

• Greet and check in patients with a warm and professional demeanor
• Schedule, confirm, and manage patient appointments
• Answer phone calls and address patient inquiries in a courteous manner
• Verify insurance information and process payments
• Maintain accurate patient records and update electronic health systems (EHR/EMR)
• Ensure compliance with HIPAA regulations and patient confidentiality
• Assist with administrative tasks such as filing, faxing, and scanning documents
• Coordinate with medical staff to streamline clinic operations
• Maintain a clean and organized front desk area
• Mandatory requirement to upload insurance cards
• Sign COB form if patient has two insurances when they check eligibility
• Collecting card on file if patient has commercial insurance

• Previous experience in a medical office, preferably pediatric or family practice
• Strong customer service and communication skills
• Ability to multitask in a fast‑paced environment
• Proficiency in medical software and scheduling systems
• Knowledge of insurance verification
• Understanding of HIPAA and patient confidentiality regulations