Business Technology Solutions Analyst

About Us:

At Kroll Konstruction, we specialise in delivering complex projects with a focus on safety-first culture, quality, and collaboration. We are committed to the values of service, accountability, and doing whatever it takes to get the job done right.

The Business Technology Solutions Analyst Business Technology & Automation Analyst designs and implements technology solutions that simplify business processes, improve productivity, and drive operational efficiency across the organization.

Improves operational efficiency through process optimization, workflow automation, and technology solutions.

• Partner with department leaders to evaluate business processes and identify opportunities for automation and improvement.
• Design and develop automated workflows, low-code applications, and business solutions.
• Define workflow requirements, business rules, and technical specifications.
• Configure business systems, workflows, and automations to support operational needs.
• Integrate business applications to improve data flow and reduce manual work.
• Coordinate software implementations, system enhancements, testing, and vendor support.
• Document workflows, technical solutions, and implementation procedures.
• Serve as the primary liaison between the company and third-party technology vendors, developers, and implementation partners.

• Design and maintain dashboards, reports, and KPI tracking tools that provide leadership with accurate, timely, and actionable business insights.
• Improve reporting accuracy by reducing manual spreadsheets and standardising data.
• Maintain data integrity through validation, standardisation, and reporting improvements.
• Identify reporting opportunities that improve operational visibility and decision‑making.

• Supports successful implementation and adoption of business technology solutions.
• Develop training, user guides, and standard operating procedures.
• Train employees on business systems, reporting tools, and automated workflows.
• Provide user support, troubleshoot issues, and promote technology adoption.
• Gather user feedback and recommend continuous improvements.

• Bachelor's degree preferred in Business, Information Systems, Operations, Construction Management, Project Management, Computer Science, or a related field.
• Five (5) or more years of experience in business systems, operational technology, process improvement, business intelligence, workflow automation, product ownership, or a related discipline.
• Experience evaluating business processes and implementing technology solutions that improve operational efficiency.
• Experience with workflow automation, business intelligence, reporting, and business systems administration.
• Proficiency with SQL, Excel Power Query, Power BI, Data Studio, Zapier, Claude, or similar technologies.
• Experience with construction management software such as Red Team, Procore, Autodesk Construction Cloud, Viewpoint, or Sage is nice to have.
• Strong analytical, communication, troubleshooting, and problem‑solving skills.

• Business Process Analysis & Workflow Mapping
• Workflow Automation & Low‑Code Development
• Business Intelligence, Reporting & Data Analysis
• Business Systems Administration & System Integration
• User Training, Documentation & Change Management
• Problem Solving & Cross‑Functional Collaboration

• Ability to work in both office and active construction site environments
• Regular use of a computer, including typing and viewing digital plans and documents
• Ability to stand, walk, and move about construction sites as needed
• Occasional lifting or carrying of materials such as documents, binders, or small equipment (up to 25 lbs)
• Ability to wear required personal protective equipment (PPE) when on job sites

• Travel may be required up to 25–30% to support operational assessments, process improvement initiatives, employee training, technology implementation, and alignment between field and office operations.
• Must be able to commute to headquarters office, Monday through Friday.

None

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time with or without notice.

• 100% company‑paid medical, dental, vision, life ($50,000), AD&D, and long‑term disability insurance for our employees.
• 10 Paid Personal Days Off (PTO) and 8 Paid Holidays.
• Discretionary Recognition Pay:
  Additional payroll compensation of up to 10% of base salary, awarded based on performance, company results, and business needs.
• Voluntary Pet Insurance:
  Providing employees with flexible plans to protect their pets and keep them happy and healthy.