Area Manager, Management Operations Management

Job Role s and Responsibilities

Budget & Resource Management:

• Control and maintain assigned locations within set operational budgets.
• Oversee work scheduling for all account personnel.
• Manage inventory and usage of sanitary supplies, cleaning supplies, machinery, and safety equipment.
• Prepare supply orders in accordance with company procedures and budgetary limits.

Scheduling & Inspection:

• Prepare daily, monthly, quarterly, semi-annual, and annual work schedules, maintaining detailed logs.
• Conduct location inspections and audits (at least 10 per week) to ensure work meets quality standards and client requirements.
• Develop and implement corrective and preventive action plans for unsatisfactory findings, submitting reports to management.
• Maintain up-to-date inspection files.

Staff Management & Administration:

• Lead, train, counsel, and discipline assigned staff to ensure adherence to company policies, timekeeping, safety protocols, uniform standards, and proper chemical handling.
• Prepare time sheet cover sheets using manual timesheets or clock cards, providing necessary supporting documentation for missing punches or signatures.
• Prepare administrative paperwork for new hires, role changes, and terminations.

Operations & Client Relations:

• Maintain effective lines of communication with client and facility personnel to ensure needs are met.
• Support staff management, customer relations, and special project work as needed.
• Ensure full compliance with regulatory agencies and maintain a sanitary, attractive, and orderly environment across facilities.
• Demonstrate quality leadership and promote company culture, values, and performance goals.

Education & Experience:

• Two-year college degree AND 3-5 years of operating experience in the janitorial industry; OR
• An equivalent combination of education, training, and industry experience that provides the required knowledge, skills, and abilities.

Key Skills &

Competencies:

• Language:
  Bilingual fluency in Spanish and English is required.
• Technical:
  Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Operational:
  Strong organizational, problem-solving, prioritization, and time management skills with the ability to handle multi-faceted projects under pressure.
• Leadership & Communication:
  Excellent written, verbal, and interpersonal communication skills; proven ability to direct, coach, and hold teams accountable.
• Work Schedule:
  
  Willingness and ability to work occasional weekends as required.

Physical Requirements:

• Ability to walk or stand for prolonged periods.
• Ability to bend, stoop, reach up, and lift up to 50 pounds.
• Ability to safely handle cleaning chemicals using appropriate personal protective equipment.