Dispatch

JOB TITLE:

Dispatch

JOB SUMMARY:

The dispatcher's job is to route and schedule drivers to deliver sweeping and other SCA services per customer specifications.

JOB LOCATION:

Longwood, FL

HOURS/SHIFT: 1st Shift

• Analyze the most efficient routes with drivers to target cost-effective delivery of service options that meet customer requirements.
• Daily review of work orders to coordinate resource deployment.
• Monitor daily driver logs for errors or violations of company procedures.
• Monitor drivers’ working hours and equipment availability.
• Monitor driver progress, process orders, and manage driver concerns.
• Answer phones and dispatch instructions when drivers need assistance.
• Review previous days/weeks’ services completed to validate delivery.
• Work with billing to ensure a record of services backup for invoice creation/generation.
• Use computer software and Excel for efficient routing, scheduling, and verification.
• Maintain awareness of the weather at all drivers’ locations to flag potential issues.
• Dispatch drivers with knowledge of DOT regulations to ensure drivers are compliant and safe on the job.
• Maintain all records.
• Use good judgment in decision-making and elevate issues as appropriate.
• Other duties as assigned.

• Required:
  
  High school diploma or equivalent.
• 3-5 years of previous experience as a dispatcher or related role.
• Preferred:
  Dispatch or scheduler experience in the transportation industry.
• Excellent time-management skills.
• Ability to work in high-pressure situations and fast-paced environments.
• Strong organizational abilities.
• Physical and mental requirements: operate computer, keyboard, and phone; communicate concisely over the phone; sit for long periods.

• Competitive wages
• 401K plan
• Health, dental, vision, and life insurance
• Paid time off (vacation, holidays, sick time)
• The knowledge that you are working for the industry leader
• A great place to grow your career: training, promotion and career paths, and advancement

SCA is an equal opportunity employer and does not discriminate against any employees or applicants based on age, color, race, religion, disability, gender, sexual orientation, national origin, or any other protected status. We believe our differences bring us strength. SCA is an at-will employer and is proud to be a Drug-Free Workplace.