Academic Affairs Office Assistant

THIS IS A FULL ACADEMIC YEAR POSITION OPEN ONLY TO ENROLLED UPPERCLASSMEN. FRESHMEN ARE NOT ELIGIBLE TO APPLY FOR DEPARTMENT POSITIONS.

Expected hours of work per week
: 10-15

Work Location & Hours
:
On-Campus, Brock Hall 331 / 8:30a - 4:00p M-F

The Academic Affairs & Institutional Research and Effectiveness Office Assistant is responsible for performing a range of clerical, administrative, and analytical tasks to support daily operations in both offices. The Academic Affairs Office is responsible for curriculum initiatives, faculty hiring and promotion, faculty research and teaching, and all academic programs  Institutional Research and Effectiveness Office is the primary source of accurate and reliable data, analysis, and research to facilitate decision-making and institutional improvement.

• Provide general office skills; collect and mail correspondence, compose and distribute email announcements to target audiences, compile and distribute materials and reports, respond to inquiries as needed
• Serve as host to visitors entering the Academic Affairs and Institutional Research and Effectiveness offices; assist in maintaining the professional and tidy appearance of the offices
• Assist Academic Affairs with public ceremonies and both offices with internal events
• Assist with data entry tasks and assessment
• Provide research and compile data from a variety of sources
• Prepare a variety of reports and written materials
• Disseminate information in compliance with accreditation, state, and federal requirements
• Research a variety of topics for the purpose of providing information for various stakeholders

• Integrity and Discretion:
  The information the work‑study will be viewing is highly sensitive in nature. Discretion and confidentiality are expected qualities for this position
• The work‑study will have the ability to use email effectively and prove competencies with Microsoft Office Suite, Adobe Acrobat, Google Apps, Canvas
• Analytical and math skills are required with work in the Institutional Research and Effectiveness Office
• Advanced verbal and written communication skills, accurate documentation, attention to detail, and dependability are imperative

• The work‑study will interact with a variety of visitors on campus. Daily attire should be office‑appropriate or business‑casual
• Guests (faculty, students, the public) to the offices should be greeted in a warm and welcoming manner as the work‑study will often be the face of Covenant to those entering the administrative offices
• Strong personal oral and written communication skills
• Able to work as a member of a team with ownership of office and institution‑wide goals
• Ability to relate and work with students from diverse ethnic and cultural backgrounds

• Progress towards a Bachelor's Degree.
• Working knowledge of Covenant College’s philosophy of education.
• Working knowledge of Google applications and MS Office programs (Word, Excel, etc.), word processing and computer aptitude.

• Improved communication skills through writing and face‑to‑face conversations
• Improved problem‑solving skills through participation in resolving common complaints or troubleshooting data retrieval
• Developing initiative while seeing projects through from beginning to end with minimal supervision
• Improved planning and organization skills through managing many aspects of office records
• Learning new technology including building a course in Canvas and creating formulas and pivot tables in Google Sheets or Excel

• Career & Self‑Development including developing initiative while seeing projects through from beginning to end with minimal supervision
• Communication in the form of writing business emails, preparing presentations, and face‑to‑face conversations
• Critical Thinking in the form of participation in resolving common complaints, troubleshooting data retrieval
• Leadership through steady, reliable, and accurate accomplishment of work duties
• Professionalism gained through improved planning and organization skills through managing many aspects of office record
• Teamwork including learning to…