Maintenance Manager

Summary:

Manages the daily maintenance operations for LMHA properties housing low-income families, elderly and disabled persons, and other eligible families. Plans, directs, coordinates, supervises, documents, and ensures the performance of daily activities for the maintenance and custodial employees and contracted service providers engaged in routine, reactive, preventive, and rehabilitative maintenance of units (occupied and vacant), building systems, building exteriors, common areas, and grounds.

Responsible for employee supervision, inspections, work orders, procurement, inventory, planning.

Primary Duties:

Ensures properties are well maintained in accordance with the policies and regulations of LMHA, county and city governments, and the Department of Housing and Urban Development.

Discusses the planned/emergency maintenance activities with the Property Manager and Team Leader daily.

Plans, organizes, and directs daily maintenance activities of the team leader, maintenance, and custodial personnel in assigned locations.

Surveys grounds daily to ensure favorable curb appeal.

Responsible for ensuring that the maintenance workforce completes maintenance activities in an expeditious, efficient, and courteous manner.

Responds to after-hours emergencies, as necessary.

Responsible for ensuring work orders are generated to document all work performed and that the work orders accurately reflect tasks, time, and materials.

Ensures work performed is thorough, completed in an acceptable time frame, and follows up as needed to ensure quality results.

Performs data entry for work orders, inspections, etc.; tracks work orders to make certain they are complete, accurate and closed out on a timely basis.

Responsible to ensure units, building systems, building exteriors, common areas, and site are inspected and results documented in accordance with Uniform Physical Condition Standards (UPCS) on an annual basis.

Implements & monitors Preventive Maintenance programs, including semi-annual health & safety inspections, ensuring that the Housing Authority's assets are maintained in the safest and most cost-effective manner possible.

Ensures vacant units are made rent-ready expeditiously:

• Conducts move-out inspections on a timely basis.
• Estimates cost of labor and materials.
• Assesses amounts to be charged to tenants.
• Reviews quality and timeliness of work of contractors/staff performing refurbishment.
• Conducts move-in inspections to approve work of refurbishment crews or vacant unit contractors.
• Ensures that completed work conforms to LMHA's quality standards.

Manages the inventory control system of maintenance and janitorial supplies at inventory points within the AMP.

Promotes and abides by LMHA procurement policy and internal control measures when requesting, ordering, accepting, receiving, and issuing materials and services:

• Determines the need for equipment, supplies, tools and services and generates electronic requests for procurement.
• Ensures proper materials and services are obtained at the best price, that economical inventories are maintained, and that ordered materials are properly received and added into computerized inventory.
• Utilizes online ordering and in-store purchases.
• Develops specifications for small projects, seeks competitive quotes, and documents award.
• Confirms receipt of materials and services prior to payment.

Inspects vehicles, tools, maintenance equipment, and janitorial equipment for conformance with operational standards and arranges for regularly scheduled services and emergency repairs.

Participates in the interviewing and hiring process of staff, as required.

Trains, supervises, oversees, and evaluates the performance of assigned staff.

Trains the Team…