Retail Sales Associate - Part Time - STORE

Retail Sales Associate - Part Time - NEW STORE OPENING

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. We are a global cannabis provider with brands including Curaleaf, Select, and Grassroots, offering premium products and services in medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that supports community outreach and positive change through our Rooted in Good initiative. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Shift Availability: 15-25 hours – availability on weekends strongly preferred

Hourly Pay Rate: $15.00/hr + tips

Location: 2507 W Erie Ave, Lorain, OH 44053

About Us: Riviera Creek is proudly managed by Curaleaf, a global leader in cannabis committed to enhancing lives by cultivating, sharing, and celebrating the power of the plant.

About the Role: As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

What You’ll Do:

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
• Build strong connections with customers, ask thoughtful questions, and offer personalized product advice.
• Address concerns professionally and resolve issues to ensure customer satisfaction.
• Encourage loyalty by signing guests up for rewards programs.
• Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Open and close the store, handle cash, and follow procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and fully stocked from the sales floor to the backroom.
• Assist with inventory tasks, restocking, fulfilling online orders, and product counting.
• Meet daily sales goals by upselling, building trust, and using product knowledge.
• Highlight deals and complementary items at checkout to boost satisfaction.
• Stay on top of promotions and product updates to provide a seamless experience.
• Be adaptable in a fast-paced retail environment and take on extra duties as needed.

What You’ll Bring:

• A high school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
• At least 6 months of experience using point-of-sale (POS) systems and handling cash accurately.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills to connect with customers and team members.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and willingness to learn new tools for daily operations and engagement.
• Solid time management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
• Basic math and computer proficiency to support transactions and reporting.
• Positive, proactive mindset and initiative with a team-first attitude.
• Ability to build rapport and maintain lasting customer relationships.
• Collaborative spirit and willingness to work well within a team.

Even Better If You Have:

• Background in a sales role with KPI tracking and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Experience in a regulated retail setting.

Physical Requirements:

Regularly stand for extended periods; walk, talk, hear, stoop, kneel, crouch or crawl; lift up to 25 pounds (occasional lifting up to 50 pounds); close vision required. Allergens may be present; ability to work in a fast-changing environment is needed.

What We Offer:

• Competitive pay and benefits
• Generous PTO and parental leave
• Life and disability insurance
• Community involvement
• Referral bonuses and product discounts

Benefits vary by state, role type, and eligibility.

Curaleaf is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, or other protected status as required by law. We provide reasonable accommodations in the application/interview process to qualified individuals with disabilities.