Front Desk Associate All Shifts - Weekends, Morning, Evenings

Benefits:

* Employee discounts

* Flexible schedule

* Free uniforms

* Training & development

Position Summary:

As a Front Desk Associate at Gold's Gym Lake Ridge, you are the first point of contact for our members and guests.

Your role is essential in setting the tone for a positive and engaging gym experience. You will be responsible for providing outstanding customer service, supporting daily gym operations, and ensuring every member feels welcomed, informed, and motivated.

Key Responsibilities:

* Greet members, guests, and staff in a friendly, professional, and energetic manner.

* Check members into the system and verify memberships.

* Handle incoming calls, answer questions about gym services and policies, and route inquiries as needed.

* Maintain a clean, organized, and inviting front desk and lobby area.

* Assist with member check-ins and account questions and membership sales

* Manage retail transactions, including selling merchandise, snacks, and beverages using POS systems.

* Monitor gym traffic to ensure member safety and proper facility usage.

* Assist with opening and closing duties, and maintain accurate shift notes and reports if necessary

* Promote upcoming events, training packages, and club initiatives.

* Follow company procedures and uphold Gold's Gym brand standards.

* Report maintenance or safety issues promptly to management.

Qualifications:

* Prior experience in customer service, hospitality, or front desk roles preferred.

* Positive attitude with excellent communication and interpersonal skills.

* Basic computer skills and ability to learn new systems quickly.

* Understanding of cash handling and point-of-sale transactions.

* Must be detail-oriented, organized, and dependable.

* Current CPR certification (required or must be obtained within 30 days of hire).

* Must be available to work flexible shifts including mornings, evenings, weekends, and holidays.

What We Offer:

* Competitive hourly wage

* Complimentary gym membership

* Opportunities for growth and advancement within the Gold's Gym network

* A fun, energetic, and team-oriented work environment

* Discounts on retail

Join the Legacy:

Gold's Gym has been a global leader in fitness for over 50 years - and at Gold's Gym Lake Ridge, we're committed to changing lives through fitness. When you join our team, you're not just taking a job - you're stepping into a community that values passion, purpose, and progress.