Enterprise Help Desk Tier 1 — TS​/SCI Eligible

Leidos is seeking an experienced Enterprise Help Desk Tier 1 Agent in Lorton, VA, to provide front line support on a high-impact government contract with the US Department of the Air Force. This role requires an active DoD Top Secret/SCI clearance and involves troubleshooting and account management within a diverse IT environment. The successful candidate will demonstrate strong customer service skills and must have relevant experience, ideally with a Bachelor’s degree and certifications like COMPTIA Security+.

The position focuses on delivering high-quality service during standard business hours, with potential for extended shifts.
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