Azure Enclave Administrator — Cloud Ops Lead; Mid

Job Type: Full-Time

Clearance: TS/SCI with ability to obtain SAP access

Must be a U.S. Citizen

Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and pet insurance.

Castalia Systems is seeking a Microsoft Enclave Administrator (Azure Operations Systems Administrator) Expert to join our team in support of an exciting opportunity supporting our intelligence community customer. As part of the Castalia Systems team, you will leverage your technical skills to support a variety of customer enclaves in the Azure environment, including the enclave infrastructure, customer applications, and everything in between.

• Collaborate closely with Microsoft Account Delivery Executive and/or Microsoft Project Manager as the Microsoft advocate and sole or shared technical lead.
• Enable development, analysis, deployment, and solution to remain on schedule and in line with the current capabilities and future directions of Microsoft products.
• Participate in strategic planning sessions with ISD technical project lead(s) and customer staff.
• Participate in delivering technical presentations to customer staff.
• Serve as the technical project lead.
• Analyze technical requirements and develop effective technical solutions.
• Lead the design and current environment assessment.
• Monitor system health, including Azure Solution System Health, program application availability, capacity management, and Azure consumption rates.
• Manage operational system tickets – input, re-route, field, and escalat e as appropriate.
• Conduct troubleshooting and remediation activities, coordinating with system owners, product teams, and migration teams for issues.
• Escalate to the appropriate Microsoft team when additional privileges, permissions, or clearance are required.
• Complete regular maintenance on all systems and applications, including patching, vulnerability remediation, and end‑of‑service replacements.
• Implement approved configuration updates or changes and, if necessary, escalat e for high‑level architectural updates.

• Bachelor's degree or industry‑equivalent experience.
• Minimum of 5 years of demonstrated experience in related technology.
• Experience in cloud technologies, data, AI, security, complex networks, Azure IaaS, PaaS, SaaS, cross‑platform integration, and large‑scale complex systems.
• Training in Microsoft or industry delivery frameworks, product features, and relevant Microsoft certifications.
• Expert level systems administration background in Microsoft Azure hosted environments.
• Experience supporting C4 operational environments (SAP experience preferred).
• Experience managing customer relationships.
• Ability to self‑manage maintenance of workloads and ensure appropriate support of all systems and applications within the enclave operational boundary.
• Experience in the following operational roles:
  • Direct platform support for Windows workstations and servers.
  • Active Directory organization and management (OU and GPO management).
  • Systems Management Technologies (MECM, etc.).
  • Azure Solutions Management (IaaS, PaaS, virtual network components).
  • AVD component support (pools, workspace, application management).
  • Azure solutions deployment.
• DOD 8570 IAT Level II or higher certification required at the start, with at least a Security+ certificate.

• Experience supporting SAP environments.
• Experience supporting Dev Ops environments with SAFe knowledge of operational sprint cadence.
• Azure Administrator certification.

• Normal office environment.

• Must be willing to travel 0-25% of the time.

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV‑positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.