Network Engineer - Mid

Description

The Network Engineer Mid provides day-to-day engineering and operational support for SEC enterprise data services under the ISS contract. This role uses a broad toolset to design, manage, and maintain all aspects of data networking, with core emphasis on routing, switching, and load balancing. The position supports secure, reliable service delivery and rapid restoration of network services in alignment with SEC OIT operational objectives.

The engineer contributes to continuous improvement of network performance, availability, and operational quality.

* Must reside within a 2–3 hour driving distance of Washington, DC to support occasional in-person collaboration *

Primary Responsibilities

Network Operations and Administration

- Manage daily operations of enterprise data networks, including routing, switching, load balancing, and core connectivity services.

- Perform day-to-day activities required to manage data services across production environments.

- Execute moves, adds, and changes for network services while minimizing user impact and operational disruption.

- Coordinate with service owners and technical teams to maintain network availability, capacity, and performance.

Monitoring, Incident Response, and Service Performance

- Monitor network health using approved enterprise tools; analyze device status, traffic trends, and service indicators.

- Perform incident detection, triage, escalation, and resolution activities to restore services rapidly and reduce recurrence.

- Support operational activities, including bridge calls, status communications, and shift handoff reporting as required.

- Contribute to service and operational reporting by tracking performance, outage trends, and corrective actions.

Engineering, Optimization, and Change Execution

- Design and implement network configuration changes and enhancements to improve reliability, scalability, and performance.

- Optimize routing paths, switching behavior, and load-balancing policies to reduce latency, packet loss, and service bottlenecks.

- Validate network changes through testing and documented change-control processes before production deployment.

- Partner with vendors and internal stakeholders on circuit, telecom, and managed network service issues and escalations.

Documentation, Compliance, and Continuous Improvement

- Maintain accurate network documentation, including topology diagrams, configuration baselines, SOPs, and operational artifacts.

- Ensure network operations and changes align with SEC security, compliance, and governance requirements.

- Support root-cause analysis and problem management efforts to prevent repeat incidents.

- Identify and implement process improvements that increase operational efficiency and service quality.

Required Qualifications

Citizenship/Work Authorization:
Must meet contract requirements.

Clearance:
Ability to obtain and maintain SEC Public Trust (or higher if required).

Education:

Bachelor's degree in a relevant field is required.

Experience:

- 4+ years of related experience managing enterprise data networks and data services.

- Advanced hands-on experience with routing, switching, and load balancing in production environments.

- Experience performing day-to-day network operations, incident response, and service restoration using structured support processes.

Technical

Skills:

- Staffing-matrix core skills: advanced routing, switching, and load balancing for enterprise data networks.

- Ability to design, manage, and maintain data networking services using a broad operational toolset.

- Contract-context expansion (PWS): operational support for LAN/WAN/WLAN/VPN environments.

- Contract-context expansion (PWS): working knowledge of monitoring, performance analysis, documentation, and change-control practices.

PREFERRED QUALIFICATIONS

- Experience supporting federal agency or other regulated enterprise network environments.

- Contract-context expansion (PWS): experience with Cisco network and unified communications platforms (e.g., Cisco UCM/Unity/Webex integrations).

- Contract-context expansion (PWS): hands-on experience building operational dashboards and alerts for network SLA/performance management.

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