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Onsite Enterprise Help Desk Tier 1 Agent
Job in
Lorton, Fairfax County, Virginia, 22199, USA
Listed on 2026-08-28
Listing for:
Leidos
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Leidos is seeking an IT Customer Support Associate to join the Mission Enablement Center (MDEC) team in Lorton, VA. The role provides frontline desk-side IT support for end users in a government contracting environment and requires TS/SCI eligibility.
You will document tickets, follow SLAs, assist with knowledge base updates, and coordinate with Tier II/III and application owners to achieve timely resolutions. Onsite work only with shift flexibility.
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