Passenger Conductor Trainee - 90372483 - Lorton

PASSENGER CONDUCTOR TRAINEE -  - Lorton

Date:
Jul 7, 2026

Location:

Lorton, VA 22079

Company:
Amtrak

Embark on an exciting career as a Passenger Conductor Trainee. In this fast‑paced, hands‑on role you will support safe and efficient train operations, ensuring safety and delivering a professional experience for every passenger.

As a trainee you will assist passengers, manage service disruptions with calm and professionalism, conduct safety checks, and support the Conductor in overseeing onboard operations and staff. Strong communication skills and independent thinking are essential, as you will interact with crew members, dispatchers, and customers in real time.

Trainees may be assigned to on‑corridor or off‑corridor locations. On‑corridor duties are on Amtrak’s Northeast Corridor and include rail yard work, operating track switches, connecting rail cars, and inspecting equipment. Off‑corridor duties support long‑distance and regional routes and involve similar physical activities in varied environments. All positions are physically demanding and require alertness to safety instructions in yards, platforms, and right‑of‑way areas.

• This is a union position; membership is required.
• The role demands high flexibility and resilience with variable shifts, including those exceeding 18 hours, nights, weekends, holidays, and extended periods away from home.
• It is physically demanding; candidates must be able to stand, walk, lift, and move in a yard environment.
• Applicants must have strong analytical skills to troubleshoot equipment and comply with safety regulations.
• Clear verbal, written, and organizational communication are essential for accurate documentation of delays and incidents.
• Problem‑solving and conflict‑management skills are required to resolve service disruptions and maintain passenger conduct.

New hires will attend a comprehensive 7–8 week training program in Wilmington, Delaware, that combines classroom instruction with fieldwork.

• Learn safety protocols, customer service techniques, and operational procedures.
• Transition to on‑the‑job training at the assigned crew base, applying knowledge in real‑world scenarios.
• Complete training satisfactorily to be placed on the extra board with variable shift work.

• Assist the Conductor with train movements, ensuring compliance with operating rules and safety requirements.
• Promote a safe environment by enforcing safety procedures, responding to emergencies, and assisting passengers during boarding and detraining.
• Perform yard operations, including moving, connecting, and inspecting rail cars and related equipment.
• Organize and sort checked baggage on long‑distance trains by destination.
• Deliver exceptional customer service through assistance, announcements, and management of passenger conduct.
• Collect and verify fares and revenue documentation per established tariffs.
• Prepare operational and service reports covering delays, incidents, and mechanical concerns.
• Communicate clearly and professionally with passengers, crew, and other stakeholders.
• Maintain knowledge of train operations, safety procedures, and troubleshooting practices.
• Represent Amtrak professionally, adhering to uniform and grooming standards.

• High School Diploma or GED.
• Demonstrated responsibility and leadership in prior work experience.
• Two years of full‑time, verifiable work experience and/or college coursework.
• History of satisfactory attendance and adherence to safe work practices.
• Current and valid driver’s license.
• Residence within a two‑hour commute of the crew base.
• Ability to lift 50 lbs and meet FRA standards for vision, color vision, and hearing as specified in 49 CFR 242.

• Experience leading or supporting others in a team setting.
• Customer service experience involving cash handling.
• Work history that demonstrates adaptability to varying schedules.
• Basic mechanical knowledge or equipment maintenance experience.

• Excellent verbal and written communication skills.

Hourly rate: $24.38 – $24.38 (subject to collective bargaining agreement adjustments).

Benefits…