Senior Manager, Senior Hunger Strategies Operations

Location:

Washington, DC 20017. Position Type:
Full Time. Salary: $83,800.00 - $ annually.

The Senior Manager, Senior Hunger Strategies Operation is responsible for leading the execution of Commodity Supplemental Food Program (CSFP) and Senior Hunger operations to ensure programs maintain appropriate caseload levels and remain compliant with all federal, state, and organizational requirements. This role is critical in shaping and advancing operational models that are equitable, efficient, scalable, and responsive to the needs of current and future participants.

The Senior Manager provides direct leadership to a team that includes truck drivers, van drivers, inventory personnel, and operational staff while overseeing all aspects of Senior Hunger and inbound operations. Responsibilities include inbound receiving, commodity ordering and receipt, inventory management and accuracy, warehouse coordination, transportation oversight, and vehicle repair and maintenance.

This position ensures operational excellence through strong process management, cross‑functional collaboration, regulatory compliance, and continuous improvement initiatives that support CAFB’s mission and strategic distribution goals.

• Order CSFP commodities through USDA systems, including WBSCM, in alignment with State Agency guidance and program requirements.
• Submit monthly FNS‑153 and other required reporting documentation timely and accurately.
• Oversee the receipt and processing of CSFP Direct and Multifood orders within required timelines, ensuring all receipts are accurately entered into WBSCM and internal inventory systems.
• Manage inbound receiving operations, including scheduling, unloading, inspection, product verification, documentation, and system receipting for inbound deliveries across dry, cooler, and freezer environments.
• Ensure inbound deliveries are properly staged, inspected, and put away in designated warehouse locations according to established SOPs.
• Maintain inventory accuracy and ensure inventory transactions are completed timely and correctly within warehouse management systems.
• Develop, implement, and enforce SOPs related to inventory control, inbound operations, product handling, storage practices, cycle counts, staging, and warehouse organization.
• Oversee inventory rotation and monitor expiration/use‑by dates to ensure compliance with USDA regulations, food safety standards, and FIFO practices.
• Conduct and oversee monthly inventory counts and recurring cycle count programs for CSFP commodities and other assigned inventory categories.
• Evaluate inventory movement and warehouse slotting strategies to improve product flow, maximize storage utilization, and support operational efficiency.
• Maintain safety, sanitation, housekeeping, and AIB readiness standards within CSFP, inbound, and assigned warehouse areas.
• Coordinate closely with the CSFP Program Manager, Senior Director of Food Resources, Transportation, and Inventory teams to align operational priorities and ensure service continuity.
• Communicate with program staff to support monthly packing menus, product allocations, and inventory planning activities.
• Ensure commodities and products are accurately pulled, staged, and prepared for packing and distribution operations.
• Investigate and resolve inventory discrepancies, receiving issues, damaged product concerns, and operational variances in a timely manner.

• Collaborate with senior leadership to ensure drivers and transportation operations are functioning safely, efficiently, and in alignment with operational goals.
• Develop and maintain standard delivery routes and transportation schedules based on site distribution requirements and organizational needs.
• Coordinate with transportation leadership to maximize fleet utilization, scheduling, and routing for operational efficiency and customer service levels.
• Support driver safety initiatives, DOT compliance, and transportation training programs to reduce preventable accidents and minimize operational risk.
• Ensure all transportation activities comply with federal, state, and DOT regulations related to…