Enrollment Counselor

Enrollment Counseling Team Member

TUW is seeking a motivated, bright, and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-focused, team-oriented, student-centric, and have strong communication and listening skills.

Touro University Worldwide (TUW) is a 100% online, non-profit university—accredited by the WASC Senior College and University Commission, and is part of the Touro University System. Our institution has a strong reputation and a long heritage of academic stability—established by Touro College in the 1960s. TUW is an online degree granting academic institution--offering bachelor, master, and doctoral degree programs.

Join the Touro University Worldwide team and enjoy the benefits our employees love.

• Engage and serve as primary point of contact for inquiring students
• Conduct phone, chat, and emailed-based communication with prospective students
• Deliver program information and answer student questions
• Maintain effective follow-up strategies
• Identify and guide well-suited students through the admissions process: inquiry to enrollment
• Interdepartmental cooperation:
  Registrar, Educational Advising, Financial Aid, etc.
• Report to the Director of Enrollment Counseling
• Successful Enrollment Advisors possess the following knowledge, skills, and qualities:
• Effective communication, both written and verbal
• Excellent phone skills
• Student-focused customer service
• Excellent organizational skills
• Proficient with all Microsoft applications
• Trainable: accepts and implements coaching and feedback
• Comfortable being measured on enrollment targets and performance metrics
• High integrity and ethical conduct
• Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.
• Efficient time management and prioritization skills
• Positive attitude
• Accountable and responsible

Bachelor's degree (preferred but not required)

1+ years of Admissions and/or Sales experience

Maximum Salary: USD $57,850.00/Yr.

Minimum Salary: USD $55,000.00/Yr.