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Center Services Manager

Job in Los Alamitos, Orange County, California, 90721, USA
Listing for: FirstSteps for Kids, Inc.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Education / Teaching
    ABA Therapy / Behavioral Therapy
  • Healthcare
    ABA Therapy / Behavioral Therapy
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

The First Steps Team is inspired by the belief that every child deserves the opportunity to achieve their fullest potential. To that end, our mission is twofold: to provide the best evidence-based, behavior analytic treatment to our children diagnosed with autism and related learning differences,and to offer a positive, collaborative, and dynamic work experience for our team. We are steadfastly committed to ongoing training and mentorship of our employees, always motivated to support the next generation of clinical leaders in our field and  greatest reward is witnessing the rapid and joyful learning of our little ones and knowing that together, we are creating more happy days for the kids and families we serve.

CENTER

SERVICES MANAGER Overview of the Position

A First Steps Center Service Manager (CSM) is critical to our First Steps mission and purpose. You are truly the heart of our organization, and your passion, expertise, and dedication ensure that First Steps is always able to serve our community’s children in need. The CSM is a clinician responsible for assisting their local team in implementing successful center-based services via mid-level oversight of group and individual programming.

Minimum Qualifications
  • Outstanding performance in administrative and clinical responsibilities within

    Lead Instructor role
  • BCaBA or Bachelor's degree and 2 years of experience or Bachelor'sdegree, 12 units of ABA coursework, and 1 year experience
Core Responsibilities
  • Delivery of center-and community-basedmid-tiersupervisionin both 1:1 and group capacity
  • Delivery of caregiver education and generalization instruction to ensure skills will generalize and maintain across people and settings
  • Assistance conducting assessments
  • Implementation 1:1 instructional sessions
  • Coordination and oversight of effective and engaging 1:1 treatment delivery implemented by Instructors
  • Implementation of center schedule, maximizing 1:1 and group instruction
  • Provision of legally required breaks for Instructors and Lead Instructors as needed
  • Supervision of Instructors and Lead Instructors
  • Flexible work week to assist in oversight and implementation of community-based service delivery (e.g., weekend programs, evening group sessions)
How Success is Measured
  • Provide
    115billable hoursper month:
  • Direct session hours to be scheduled by the local Regional Scheduling Coordinator
  • Supervision hours to be scheduled by the CS C M ,based on designated case hoursdeterminedby Regional Clinic Director
  • Non-billable appointments to be scheduled by the CSM. CSM is to schedule themselves 40 hours of work per week
  • Implementation of meaningful group learning opportunities
  • Direct intervention with 2 or more clients following protocol modification (e.g., small group instruction while Instructors take breaks)
  • Implementation of 1:1 sessions as needed
  • Implementation of direct treatment to determine protocol modifications
  • Mid-tier supervision of implementation of 1:1 direct services
  • Collaborate with Program Director for case to ensure oversight is in line with best practices
  • Supervision and mentorship of Instructors and Lead Instructors
  • Complete PIIEs / competency checklists for Instructors and Leads as they relate to implementation of clients’ individual programs (i.e., at least 2 per week)
  • Behavior skills training with Instructor Trainees, Instructors and Lead Instructors implementing treatment protocols
  • Collection of IOA and treatment integrity data
  • Organization and oversight of center-based session model
  • Ensure center and learning materials are regularly cleaned and sanitized
  • Implement center schedule to maximize learning and center capacity
  • Organize treatment rooms to facilitate learning and maximize center capacity
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