Enrollment Counselor

Overview

TUW is seeking a motivated, bright, and intuitive individual to join our Enrollment Counseling team. The successful candidate must be results-focused, team-oriented, student-centric, and have strong communication and listening skills.

PLEASE NOTE:

TUW is rapidly growing. If you are seeking a STABLE employment opportunity, TUW is considering candidates with a background in sales and/or postsecondary admissions ONLY.

Touro University Worldwide (TUW) is a 100% online, non-profit university—accredited by the WASC Senior College and University Commission, and is part of the Touro University System. Our institution has a strong reputation and a long heritage of academic stability—established by Touro College in the 1960s. TUW is an online degree granting academic institution--offering bachelor, master, and doctoral degree programs. Visit (Use the "Apply for this Job" box below).

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Engage and serve as primary point of contact for inquiring students

• Conduct phone, chat, and emailed-based communication with prospective students
• Deliver program information and answer student questions
• Maintain effective follow-up strategies
• Identify and guide well-suited students through the admissions process: inquiry to enrollment
• Interdepartmental cooperation:
  Registrar, Educational Advising, Financial Aid, etc.
• Report to the Director of Enrollment Counseling

Successful Enrollment Advisors possess the following knowledge, skills, and qualities:

• Effective communication, both written and verbal
• Excellent phone skills
• Student-focused customer service
• Excellent organizational Skills
• Proficient with all Microsoft applications
• Trainable: accepts and implements coaching and feedback
• Comfortable being measured on enrollment targets and performance metrics
• High integrity and ethical conduct
• Self-disciplined; focused; solution oriented; ability to work autonomously with a high level of initiative in order to achieve enrollment results.
• Efficient time management and prioritization skills
• Positive Attitude
• Accountable and Responsible

Bachelor’s degree (preferred but not required)

• 1+ years of Admissions and/or Sales experience

USD $57,850.00/Yr.

USD $55,000.00/Yr.