Training Coordinator

What You Will Do

This position is open for external candidates only to apply.

The Readiness and Training - Operational and Nuclear Safety Training (RT-ONST) group is seeking a customer-focused Training Coordinator to support the Laboratory's Nuclear Criticality Safety (NCS) training program.

In this role, you will provide on-site administrative support for day-to-day training operations by assisting customers, coordinating training activities, maintaining training records, and supporting instructors and students. This position is ideal for someone who is organized, detail-oriented, enjoys working with people, and takes pride in delivering excellent customer service.

• Serve as a primary point of contact for Nuclear Criticality Safety training activities.
• Respond to customer inquiries by phone, email, and in person.
• Coordinate course registration, scheduling, and classroom logistics.
• Proctor training sessions and examinations in accordance with Laboratory procedures.
• Utilize the Laboratory Learning Management System (LMS) to support student enrollment, training records, and customer requests.
• Maintain accurate training records while protecting sensitive information and Personally Identifiable Information (PII).
• Prepare training materials, rosters, and other documentation needed to support course delivery.
• Work collaboratively with instructors and training staff to ensure efficient training operations.
• Perform other administrative and program support duties as assigned.

Minimum

Job Requirements:

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office applications.
• Ability to learn and effectively use Learning Management Systems (LMS) and other computer applications.
• Ability to manage multiple priorities while maintaining accuracy.
• Demonstrated professionalism and commitment to protecting confidential information.

Desired

Qualifications:

• Experience using a Learning Management System (LMS) or similar software.
• Experience supporting training, education, or administrative programs.
• Experience proctoring examinations or coordinating training activities.
• Experience providing customer service in a professional office environment.

Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants: Please include a comprehensive resume to outline the minimum and desired requirements of the position.

Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China—inclusive of Hong Kong and Macau—as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network
• Dental and vision insurance
• Free basic life and disability insurance
• Paid maternity and parental leave
• Award-winning 401(k) (6% matching plus 3.5% annually)
• Learning opportunities and tuition assistance
• Flexible schedules and time off (paid sick, vacation, and holidays)
• Onsite gyms and wellness programs
• Extensive…