Facility & Utility Support Operator; Operator

What You Will Do

The Facilities & Utility Support Operator provides around-the-clock surveillance, monitoring, and operational support for assigned facilities, utility systems, and infrastructure. The role focuses on maintaining continuous awareness of facility and utility conditions, identifying abnormal or changing conditions, and ensuring timely communication and response.

• Provide 24/7 surveillance and monitoring of assigned facilities, utilities, and infrastructure systems.
• Conduct routine facility rounds, system checks, walk-downs, and field observations.
• Identify, document, and report abnormal conditions, equipment issues, safety concerns, utility interruptions, or changing facility conditions.
• Monitor facility and utility alarms, status indications, logs, operating parameters, and electronic systems.
• Support timely communication and notification to maintenance, operations, engineering, safety, security, emergency response, and other support organizations.
• Follow approved procedures, operating instructions, checklists, and work control requirements.
• Maintain logs, turnover notes, shift records, electronic entries, and other required documentation.
• Support shift turnover by communicating facility status, outstanding issues, ongoing work, and areas requiring follow-up.
• Respond to facility and utility-related conditions, alarms, and emergent issues in accordance with established procedures.
• Work with subject matter experts and support organizations to communicate observed conditions and assist with issue resolution.
• Maintain a safe and secure work environment by recognizing hazards, following procedures, and escalating concerns appropriately.

Minimum

Job Requirements:

• Facility & Utility Surveillance: Demonstrated ability to perform facility rounds, walkdowns, system checks, monitoring, or field observations in an operational, industrial, maintenance, utilities, or facility environment. Ability to recognize abnormal conditions and communicate those appropriately.
• Facility Operations & Infrastructure Awareness: Working knowledge of facility operations, utility systems, building systems, or infrastructure support functions. Familiarity with mechanical, electrical, HVAC, plumbing, water, gas, steam, compressed air, wastewater, or related systems is desirable.
• Monitoring and Documentation: Experience maintaining logs, completing checklists, documenting field observations, recording equipment status, or using electronic systems to track operational information. Strong attention to detail and accuracy in documentation.
• Communication & Teamwork: Excellent interpersonal, written, and verbal communication skills. Ability to communicate facility conditions, abnormal events, equipment concerns, and operational status clearly to maintenance, operations, engineering, safety, security, and customer organizations.
• Problem Recognition & Response: Ability to identify changing or abnormal conditions, evaluate the urgency of issues, follow response procedures, and notify the appropriate personnel or organizations. Ability to remain calm and focused during emergent or off‑normal conditions.
• Technology: Working knowledge of basic computer applications, including Microsoft Office. Ability to learn and use laboratory systems for electronic log keeping, alarm monitoring, work management, shift turnover, facility status tracking, or related operational functions.
• Shift Work: Ability and willingness to work a rotating 24/7 shift schedule, including nights, weekends, holidays, overtime, and call‑ins as required.
• Education/
  
  Experience:
  
  Position requires a high school diploma or equivalent and 3 years of related experience; or an equivalent combination of education and experience directly related to the occupation.

Desired

Qualifications:

• Experience conducting facility rounds, operational surveillance, field inspections, or system monitoring.
• Experience with utility systems such as water, gas, steam, electrical distribution, chilled water, wastewater, or roadway infrastructure.
• Experience using building automation systems, alarm monitoring systems, computerized maintenance management systems, or similar tools.
• Experience in responding to alarms, equipment issues, outages, abnormal events, or emergent facility conditions.

Onsite in Los Alamos, NM. Work locations are at the discretion of management.

24/7 facility and utility surveillance with rotating shift work, including nights, weekends, holidays, overtime, and possible call‑ins.

Regular appointment employees required to serve a period of continuous service in their current position to be eligible for posted jobs. Position commitment: 1 year.

Citizens of the People's Republic of China (including Hong Kong and Macau), the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation who are not lawful permanent residents cannot be hired for positions that support the mission, functions, and…