Computing Systems Tech

What You Will Do

The High Performance Computing (HPC) Division delivers production grade HPC systems and services to the Laboratory. Our responsibilities begin with the early stages of acquisition, development, and production readiness of HPC platforms, and extend through the ongoing maintenance, operation, and management of the facilities that host them. We also oversee the associated network, parallel file systems, storage, and visualization infrastructure. By directly supporting the Laboratory's HPC user community, we enable researchers to harness these resources effectively for scientific breakthroughs.

In addition, we back select research initiatives that align with our mission.

Shift 24x7 operations with CST-3 or CST-4 level responsibilities depending on selected candidate.

Computing Systems Technician You will join a dynamic, team-oriented group that provides 24×7, mission-critical technical support for LANL's HPC platforms.

• Deliver day to day technical support for a diverse, heterogeneous set of HPC clusters.
• Monitor and maintain system health, network infrastructure, parallel file systems, and hardware components.
• Diagnose and resolve hardware and software issues to sustain continuous computational capability.
• Contribute to ongoing capability upgrades and performance improvements across the HPC environment.
• Collaborate with vendors, system engineers, and other support teams to ensure seamless operations.

Minimum

Job Requirements:

• 24/7 Strategic Support: Ability to work an assigned shift (day, swing, or grave) as part of a 24x7 Computer System Support Team. Off-hours may include weekends, holidays, on-call, and short-notice coverage. This position is essential personnel and may require reporting during inclement weather and closures.
• Hardware Expertise: Basic knowledge of complex heterogeneous computing systems and experience troubleshooting, diagnosing, and repairing hardware failures to component level on servers.
• System Monitoring and Response Acumen: Familiarity with ticket/issue tracking systems and the ability to monitor computer consoles and peripherals to identify diagnostic needs and initiate recovery procedures.
• System Administration
  
  Experience:
  
  Basic knowledge of Linux and/or Windows operating systems.
• Communication and Teaming
  
  Skills:
  
  Effective verbal and written communication, ability to share knowledge with peers, and collaborate with HPC group members and vendors.

• Experience in a production HPC environment
• Intermediate knowledge of Linux CLI
• Experience supporting midrange/mainframe computers and JCL/job control languages
• Experience with RAID systems
• Familiarity with classified electronic media handling
• Ability to interpret facility monitoring error messages
• Experience configuring and repairing network switches
• Ability to script in languages such as shell, Python, or Perl
• Active DOE Q clearance
• Active SCI eligibility

(Can perform with or without reasonable accommodation): lifting up to 50 pounds, and bending.

Onsite in Los Alamos, NM. Work locations are at management discretion.

Swing shift on a 24/7 team with three shifts (day, swing, grave). Off-hours work may include at least an 8-hour shift every other weekend, holidays, and on-call duties.

Regular appointment employees must serve a period of continuous service in their current position to be eligible for posted jobs Laboratory-wide. The commitment for this position is 1 year.

For full consideration, submit a cover letter addressing how your knowledge, skills, and abilities meet the minimum requirements along with a resume.

Due to federal restrictions, U.S. citizens and certain eligible non-citizens may be restricted from access to certain facilities. Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit without regard to protected categories. The Laboratory provides reasonable accommodations upon request for applicants with disabilities.

Location:

Los Alamos, NM. Benefits include medical/dental/vision insurance, life and disability insurance, parental leave, retirement plan with matching, tuition assistance, flexible schedules, onsite gyms, and relocation support where applicable.

Directive 206.2 – Employment requires favorable decisions by NNSA. Clearance: Q clearance; background investigation; U.S. citizenship required; certain exceptions apply. New-employment drug testing is required. Equal Opportunity statement applies. See policy for eligibility.