Program Manager III - Los Alamos, NM

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OLH Inc. is an Atlanta-based firm founded in 1993 to offer comprehensive, specialized Project, Program, and Construction Management services. We are a small woman-owned firm, recognized for our ability to consistently deliver quality service on projects that are completed on schedule and within budget.

We recruit and hire the brightest minds to join our team of outstanding professionals in many disciplines and specialties. If you are interested and qualified for this career opportunity, we look forward to reviewing your application and hope to have the opportunity to speak with you soon! For more information about OLH and our guiding principles, visit our corporate website at

PROGRAM MANAGER III – 3125 - Los Alamos, NM
Duration: 1 YEAR with Renewal Options
One (1) Position Available
US Citizenship Required

The program manager provides leadership and overall management of an assigned technical or operational portfolio, which may be large or small in total budget and may encompass one or more discrete programs. The program manager brokers with customers and individual researchers or research groups/programs to determine what work will be done to meet the customers’ needs, general time frames, and funding requirements.

The program manager is expected to develop working relationships that span existing internal and/or external institutional missions and extend into new opportunities as policies, missions, and opportunities evolve. Programs are a complex set of related activities needed to produce products or services over time to meet customer requirements within a given mission area. Programs are often ongoing over multiple years and evolve in response to the customers changing needs.

The customer may be an external body, such as a federal agency, or may be an internal organization within the Laboratory.

• Work closely with members of the Service Now Tools Team, as well as other IT-related groups who use Service Now on a regular basis.
• Proactively monitor, provide recommendations, and implement changes to improve the quality and efficiency of solutions developed.
• Design, develop, modify, test, debug and evaluate workflow solutions to meet functional requirements outlined for the Service Now team.
• Assist in gathering of business requirements as well as provide recommendations and implementation solutions based on those requirements.
• Work with process specialists in the design of new forms and workflow, as well as customization of existing forms and workflow to best fit their identified needs.
• Prepare documentation for developed workflow solutions, training, and user guides.

In this role, you will:

• Support project scheduling using Primavera P6, including data quality checks, integration tasks, and schedule analysis.
• Support project cost management using Cobra and EVMS processes.
• Write and optimize PSQL and TSQL queries to extract and integrate data from multiple enterprise systems.
• Serve as a SQL Server DBA resource, providing database configuration, maintenance, and performance tuning.
• Develop automated tools using Excel, VBA, Power Query, and Power Pivot.
• Build and maintain Power BI dashboards and data models for project and executive audiences.
• Anticipate customer needs by observing workflows, identifying pain points, and proactively developing solutions.
• Deliver high-quality tools and reports with minimal oversight, often defining requirements through your own analysis and initiative.
• Collaborate with stakeholders across technical and business domains to align solutions with project objectives.

Education: Position requires a bachelor’s degree and 10 years of management related experience, or an equivalent combination of education and experience. At this level, post graduate course work may be desirable.

Experience:

• Position requires advanced knowledge of and successfully demonstrated experience in all aspects of program management of technical or operational work, including defining program work scope, schedules, budgets, priorities, and performance milestones;…