Mission Services - Engineering Authorizations; Operations Support Specialist

What You Will Do

This position will be filled at either Operations Support Specialist 1 or Operations Support Specialist 2, depending on the skills of the selected candidate(s). Additional job responsibilities, outlined below, will be assigned if the candidate is hired at the higher level.

The Weapons Mission Services, Programmatic Training & Mission Services group (WMS-3) is seeking a skilled Operations Support Specialist level 1/2 to support various projects within the Mission Services Team. You will support the Associate Laboratory Directorate for Weapons Production (ALDWP) pit production mission, including support organizations by processing Engineering Authorizations (EAs) as a vital liaison between the design and production agencies in the DOE complex.

You will report to the WMS-3 Mission Services team First Line Manager (FLM), supporting customer organizations under the guidance of the EA program lead. The successful candidate will have efficiency, accuracy, positive attitude, and desire to learn new skills. Attention to detail, responsiveness, and a collaborative mindset are critical.

In addition to EA development and processing, you will also manage entitlements/authorities for one of the document control and records management systems that serves the weapons production portfolio.

This position also may be cross trained to other functions within the Mission Services team.

• Provide direct support of cradle-to-grave management of EAs developed in-house and those generated by external entities.
• Collaborate with technical Subject Matter Experts (SMEs) to author and validate EA content in support of production.
• Directly support the configuration management of design deviations and changes, ensuring traceability, risk mitigation, and conformance with protocols across multiple high‑consequence production lines, adhering to institutional and local requirements.
• Coordinate EA development and authorship and/or receipt and processing of EAs via centralized repositories, ensuring procedural rigor, auditability, and compliance with classified information protocols.
• Administer enterprise documentation systems and digital repositories, driving data integrity, version control, and long‑term accessibility to support mission assurance and system health.
• Assist the primary liaison for EA governance within the Associate Laboratory Directorate for Weapons Production (ALDWP), policy compliance standards, and documentation strategy.
• Assist with review and revision of EA program procedures, desktop instructions (DIs), and other process documents to ensure process improvement.
• Provide customer service to internal and external stakeholders and customers of the EA program.
• Conduct training validations, providing assurance of training and qualification for completed work.
• Administer authorities/entitlements for classified document control and records management system access.
• Document regular communication within the team to ensure task status is known and understood and that deliverables are on track.

In addition to the duties listed for Operations Support Specialist 1, candidates at Operations Support Specialist 2 will...

• Contribute to organizational goals and objectives and resolve a wide range of issues in creative ways.
• Collaborate with and provide customer service to external stakeholders in support of the EA objectives.
• Administer enterprise documentation systems and digital repositories, driving data integrity, version control, and long‑term accessibility to support mission assurance and system health.
• Assist the primary liaison for EA governance within the Associate Laboratory Directorate for Weapons Production (ALDWP), policy compliance standards, and documentation strategy.
• Lead review and revision of EA program procedures, desktop instructions (DIs), and other process documents to ensure EA process improvement.
• Provide high‑level customer service to internal and external stakeholders and customers of the EA program, providing oversight and leadership for assigned scope areas as assigned.
• Document regular communication within the team…