Strategy Customer Managed Cloud; CMC Consultant

Senior Strategy Customer Managed Cloud (CMC) Consultant

Position Summary

We are seeking a Senior Consultant with demonstrated hands-on experience implementing Strategy Customer Managed Cloud (CMC) environments. This role requires expertise in deploying, configuring, and operating Strategy CMC within a Red Hat Open Shift container platform. Candidates whose experience is limited to Open Shift administration without significant Strategy CMC implementation experience are not a fit for this position.

The successful candidate will lead the deployment of a new Strategy CMC environment, configure the platform to support existing on-premises Strategy reports and dashboards, establish operational processes for long-term success, and provide operational support while mentoring the LANL middleware team to assume ongoing administration of both the Open Shift platform and the Strategy CMC environment.

Minimum Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, Business Management, or a related discipline.
• Seven (7) or more years of directly applicable experience implementing and supporting complex enterprise application platforms.
• Recognized subject matter expert in Strategy Customer Managed Cloud (CMC) architecture, deployment, configuration, and administration.
• Demonstrated experience leading enterprise software implementations from initial deployment through production operations and knowledge transfer.
• Ability to work independently while collaborating with technical and management stakeholders.

Key Responsibilities

• Lead the installation, configuration, and production deployment of Strategy Customer Managed Cloud (CMC).
• Deploy and configure Strategy CMC within a Red Hat Open Shift environment.
• Configure the CMC environment to support existing on-premises Strategy reports, dashboards, security, and application functionality.
• Validate application functionality, performance, connectivity, and overall production readiness.
• Perform CMC configuration, tuning, patching, upgrades, troubleshooting, and ongoing operational support.
• Maintain the Strategy CMC application and supporting containerized infrastructure after production deployment.
• Develop operational procedures, documentation, and best practices for long-term platform support.
• Mentor LANL middleware personnel on administration of both the Open Shift platform and the Strategy CMC environment, providing comprehensive knowledge transfer to enable the transition of operational responsibilities.
• Collaborate with infrastructure, security, and application teams to ensure a reliable, secure, and maintainable production environment.

Required Qualifications

• Extensive hands-on experience deploying and administering Strategy Customer Managed Cloud (CMC) in production enterprise environments.
• Demonstrated experience installing, configuring, upgrading, troubleshooting, and supporting Strategy CMC.
• Experience migrating or enabling existing Strategy applications, reports, and dashboards within a CMC deployment.
• Experience deploying and operating Strategy CMC on Red Hat Open Shift or Kubernetes-based platforms.
• Strong understanding of Strategy architecture, platform services, and operational best practices.
• Experience with Red Hat Open Shift administration, container technologies, Kubernetes, and Linux.
• Experience developing operational documentation and delivering structured knowledge transfer.
• Excellent communication and collaboration skills.

Preferred Qualifications

• Experience implementing Strategy CMC migrations from traditional on-premises Strategy environments.
• Experience with enterprise identity integration, authentication, and security configuration for Strategy.
• Experience supporting highly available enterprise analytics platforms.
• Experience working within government, national laboratory, or other highly regulated enterprise environments.