Project Leader 5

** What You Will Do*
* Come join the best and brightest minds in the world at one of the most innovative and creative multidisciplinary research institutions engaged in strategic science on behalf of national security. As part of the Associate Lab Directorate of Weapons Production (ALDWP), the work we do in Production Support Services Division (PSS) directly affects mission success across Los Alamos National Laboratory!

As a Project Leader for the Production Support Services division, you will serve as the liaison for ALDWP in the multiyear effort to convert services to the SAP cloud platform, collaborating closely with the system integrator, customers, and institutional partners to understand business objectives, user needs, and priorities, translating them into clear product requirements. You will also serve a liaison between stakeholders and development teams, owning and prioritizing the alignment with strategic goals and maximum value delivery for ALDWP, and participate in SAP implementation planning and implementation.

Additionally, you will support required reporting on project progress, outcomes, and risks, contributing to the development of work packages, supporting staffing plans aligned to those work packages, and ensuring delivery commitments are met within scope, schedule, and resource constraints.

** Key responsibilities include, but are not limited to, the following:*
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** Project & Product Management:*
* + Lead the planning and execution of SAP product delivery by maintaining project road maps, prioritize and refine project backlogs, define user stories, and support the development of schedules, milestones, as well as resource and cost estimates.

+ Define, scope, and manage product initiatives to ensure clear objectives, deliverables, timelines, and alignment with organizational goals and user needs.

+ Facilitate Agile/Scrum practices for project management and tracking.

+ Analyze and document end-to-end workflows to ensure efficiency and alignment with business needs and product vision.

+ Work with ADPSM management to make informed decisions to balance priorities, risks, stakeholder expectations, and technical considerations.

+ Apply advanced project and product oversight skills to manage risks, track milestones, and communicate progress and impacts to stakeholders.

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** Process Improvement:*
* + Identify opportunities for process improvement and coordinate with team members to develop recommendations that enhance product delivery.

+ Participate in the implementation of approved improvements, including updating documentation, procedures, and work instructions.

+ Apply knowledge of IT architecture, standards, and content management best practices to support and enhance product and process improvements.

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** Communication & Stakeholder

Collaboration:

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* + Communicate product status, requirements, and deliverables to management and stakeholders across PSS Division, ALDWP, and the institutional NEXUS teams.

+ Collaborate closely with the system integrator, customers, developers, and cross-functional teams to gather requirements, define expectations, clarify priorities, and ensure shared understanding of responsibilities.

+ Interact professionally with personnel at all levels, including external partners and executive leadership, delivering clear and concise guidance.

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** Technical & Quality Assurance:*
* + Apply advanced knowledge of tools and technologies in support of product execution.

+ Perform and support Quality Assurance to validate successful implementation.

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** Customer Service:*
* + Provide exceptional customer service by offering clear guidance, building rapport, and resolving issues in high visibility or high-pressure situations.

+ Deliver effective communication and support to a diverse range of stakeholders, ensuring a positive customer experience.

** Salary Range:
** While the posted salary range for this position is broad, it is highly unusual for selected applicants to be hired at the top end of the range and more common for selected candidates to grow into the full salary band over time.

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** What You Need*
* ** Minimum

Job Requirements:

** Applicants must submit a…