Bakery​/Deli Clerk

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Join to apply for the Bakery/Deli Clerk role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to safety and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Properly operate kitchen equipment like stoves, scales, fryers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Be familiar with store layout and assist customers in locating products.
• Stay updated on current and upcoming promotions and seasonal ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper storage temperatures and maintain logs.
• Create a welcoming environment for customers and foster trust among staff.
• Adhere to food safety regulations and safety procedures.
• Inspect equipment regularly and report repairs.
• Notify management of accidents or unsafe conditions.
• Work cooperatively in a high-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit after employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. We serve customers in over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and employees. We value caring, purpose-driven individuals eager to grow and succeed.

Apply today to join our Smith’s family!

What You’ll Receive From Us

We offer comprehensive benefits including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.