Accounts Receivable Assistant

Responsible for the full cycle of the Accounts Receivable function, including the processing and posting of payments, reporting and follow-up of outstanding broker premiums, and resolving of customer issues.

• Maintain an up-to-date Accounts Receivable system with primary focus on cash application.
• Enter, reconcile, and allocate cash receipts, which include wires, ACH, credit cards, and checks.
• Help prepare checks for deposit by researching invoices to be applied to and coding for proper account to be deposited into.
• Backup to person that processes check deposits to the bank via a scanner.
• Daily retrieval of electronic wire transfers from the bank as well as 2 Lockbox accounts.
• Contact clients on all invoicing issues by phone and/or email; issues could be related to over- or short-pay or scenarios where amounts received don’t match invoice balances.
• Assist with processing return premiums to the Accounts Payable department and clearing of offsetting invoices.
• Run and distribute daily Accounts Receivable aging within department and to underwriters when requested.
• Print, review, and mailing of monthly broker statement and follow-up with brokers on overdue accounts.
• Assist with customer inquiries.
• Contribute to ongoing process improvement by proposing/implementing solutions to process or service obstacles.