Accounts Receivable Specialist

Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to support the financial operations of our merchandise branding business in Los Angeles, California. This role focuses on maintaining accurate customer accounts, driving timely collections, and ensuring cash receipts are posted correctly across a high-volume portfolio. The right candidate brings strong attention to detail, sound judgment, and the ability to work collaboratively with customers, sales partners, and finance teams to resolve billing and payment issues efficiently.

Responsibilities:

• Oversee an assigned portfolio of customer accounts and track outstanding balances to support consistent cash flow.

• Review receivable aging regularly, contact customers regarding overdue invoices, and follow through to secure prompt payment.

• Investigate billing questions, disputed charges, and account variances, then coordinate with internal teams to bring issues to resolution.

• Reconcile customer accounts, identify discrepancies, and prepare documentation needed to correct balances, including approved credits.

• Apply incoming payments accurately across wire transfers, lockbox receipts, checks, credit cards, and other remittance sources.

• Balance daily cash activity by matching receipts to supporting reports and resolving unapplied cash or payment differences.

• Upload invoices and backup documents to customer billing portals, monitor submission status, and address rejections or delays.

• Document collection activity thoroughly, maintain clear account records, and escalate high-risk or severely past-due situations when needed.

• Provide coverage for other accounts receivable team members and contribute to special accounting assignments as business needs evolve.