Workplace Associate

About Sweetgreen

Sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each Sweetgreen, our 6,000+ team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them.

We’re in the business of feeding people, and we’re out to change what that means.

At Sweetgreen, the Workplace Associate will be a critical and highly skilled member of the People Team. The Workplace Associate is expected to take full ownership of all workplace operations, leveraging your expertise to determine optimal methods and procedures for new assignments and continuously improve processes. They will act as a primary contributor, responsible for driving a resourceful, efficient, and welcoming environment for all employees, building management, vendors and visitors.

They are a great multi-tasker with a professional and friendly demeanor to interact with all different levels within the company.

• Greet, check in, and create authentic and caring interactions with visitors and vendors
• Manage the reception area, ensuring it is tidy, well-organized, and presentable at all times
• Receive, log, and sort company mail and packages
• Print, scan, and maintain confidential files and documents
• Plan and communicate in-house and off-site team-building programming and events for our Sweetgreen Support Center offices
• Create and communicate monthly newsletter with office engagement events
• Manage facility needs (i.e., cleaning, repairs, maintenance) and update guidelines including parking, pet policy, etc.
• Maintain inventory of office systems, swag, and the overall condition of the office, arranging necessary repairs by managing the workload of facility management vendors, including cleaning, security services, HVAC, etc.
• Own inter-office calendar, scheduling company-wide Townhall meetings, Holidays, and other important events
• Address employees' questions/concerns regarding office management issues and work cross-functionally to find solutions
• Manage the workplace budget, reviewing monthly to ensure expenditures are within budget
• Answer phone calls, take messages, and direct calls to appropriate departments or individuals
• Prepare and submit expense reports for executives, ensuring accuracy and compliance with company policies. Review and validate team members’ expense submissions within Coupa (invoicing system), addressing any discrepancies or concerns
• Assist in the onboarding process for new vendors in Coupa (invoicing system), ensuring that all necessary documentation is submitted and vendor profiles are set up correctly
• Investigate and resolve discrepancies in expense reports or vendor payments, working closely with internal teams to ensure compliance with financial policies and procedures
• Provide support for additional ad-hoc projects as needed by the business

• Based in the sg support center in Los Angeles (will work in the office 5 days per week)
• Minimum 6+ years of progressive, high-level Executive Assistant or Workplace Operations experience in a high-growth, fast-paced environment
• Availability to work as needed for events, building maintenance, projects
• Strong project management, planning abilities, and decision-making skills
• Superior organizational skills and detail orientation
• Excellent oral, written communication, and presentation skills (ability to draft, proofread and edit documents for spelling, grammar, and punctuation)
• Demonstrate a high level of maturity, professionalism, and judgment
• Ability to manage demanding and ever-changing schedules
• Ability to use discretion when dealing with information of a sensitive or confidential nature
• Actively participate and collaborate with others throughout the organization for the achievement of business goals
• Use business knowledge, innovative thinking, and sound judgment in the solution of problems
• Consolidate information from various sources, including feedback from others, to reach sound decisions
• Work smart by…