Administrative Assistant

Administrative Assistant

Location:

Los Angeles, CA

Type:
Contract

Compensation: $24 hourly

Contractor Work Model:
Onsite

The Administrative Assistant provides administrative and compliance support related to client grievance intake and tracking. This role focuses on accuracy, confidentiality, and timely documentation in accordance with agency and funder requirements. This position does not provide direct case management services.

• Receive, log, scan, and track grievance submissions
• Review forms for completeness and route to appropriate staff
• Track deadlines and follow up to ensure timely resolution
• Maintain organized and confidential electronic and physical files
• Enter documentation into required systems (e.g., HMIS or internal databases)
• Prepare standard correspondence and tracking reports
• Support meetings, audits, and special administrative projects
• Ensure compliance with agency policies and confidentiality standards

• High school diploma required; some college preferred
• 1–3 years of administrative or clerical experience preferred
• Experience in nonprofit, healthcare, or social services a plus
• Proficiency in Microsoft Office; experience with databases or Google Workspace preferred
• Strong organizational, communication, and multitasking skills
• Ability to handle sensitive information with discretion
• Valid California driver’s license, insurance, and reliable transportation required
• Work is performed in office and field settings throughout Los Angeles County

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

: #562-Joule Staffing - Edison