NPMD Medical Clinic Receptionist

Medical Clinic Receptionist Job at NPMD in Los Angeles

Pay: $20 per hour.
Location: Los Angeles / Encino area.
Schedule: Full-time or part-time, depending on clinic needs and applicant availability.

NPMD is looking for a reliable, friendly medical clinic receptionist who can help the office run smoothly from the first phone call through check-out. This is a strong fit for someone who enjoys people, details, scheduling, phones, and a steady clinical office environment.

This is a $20 per hour in-person front desk medical receptionist job for the NPMD clinic team in the Los Angeles / Encino area.

The receptionist is often the first person patients speak with. A careful, warm front desk keeps appointments organized, reduces patient confusion, and helps the clinical team focus on care instead of preventable office friction.

• Greet patients and visitors with a calm, professional, and respectful tone.
• Answer phones, route calls, take clear messages, and help patients understand next steps.
• Schedule, confirm, reschedule, and coordinate appointments across provider and office calendars.
• Collect and verify basic patient information, insurance details, forms, and contact updates.
• Support check-in and check-out, including reminders, follow-up instructions, and referrals to the right team member.
• Keep the front desk, waiting area, forms, and office flow organized throughout the day.
• Use discretion with private information and follow HIPAA-minded office practices.

• Phones are answered quickly and messages are complete enough for the team to act on.
• Patients feel welcomed and know where to go next.
• The schedule is updated accurately when appointment changes happen.
• The clinical team receives clear information instead of scattered notes.

• Prior front desk, receptionist, medical office, dental office, med spa, or customer-service experience preferred.
• Comfortable using computers, phones, calendars, email, and basic office software.
• Strong communication, patience, confidentiality, and attention to detail.
• Ability to stay organized when several patients or calls need help at the same time.

• Experience with EHR or practice-management systems.
• Bilingual language skills helpful for Los Angeles-area patient communication.
• Familiarity with insurance cards, referrals, appointment reminders, and medical forms.

Helpful skills include appointment scheduling, front desk communication, patient check-in, EHR use, phone etiquette, HIPAA awareness, and calm customer service.

This is an in-person medical-office position supporting the NPMD clinic team and older adults, families, and patients in the Los Angeles area. The right person is dependable, calm under pressure, respectful with patients, and comfortable switching between front-office, back-office, and patient-support tasks when the day requires it.

This position pays $20 per hour. Schedule options may include full-time or part-time shifts based on clinic coverage needs. Final schedule, start date, and any additional benefits or training details are reviewed during the interview process.

All Seniors Foundation is an equal-opportunity employer and supports inclusive hiring. Applicants from all backgrounds are encouraged to apply. Bilingual English/Spanish, Armenian, Russian, Hebrew, Korean, Farsi, Mandarin, or other Los Angeles-area language skills are helpful but not required unless stated for a specific role.

Front desk, receptionist, medical office, dental office, med spa, or customer-service experience preferred. Computer comfort, strong communication, confidentiality, and attention to detail required.

Education:

High school diploma or GED preferred

Experience:

6+ months front desk, customer service, or medical office experience preferred; strong entry-level candidates considered