Public Response Dispatcher I

public response dispatcher i

transmits and receives coded and conventional messages to and from sheriff's stations and administrative, investigative, and patrol units via voice and digital communications.

differentiates between routine, priority, and emergency messages and initiates or follows through on responses or advises supervisory personnel as required.

evaluates, selects, and acts upon the most urgent multiple messages received from field units and re-establishes contact with bypassed units in order of apparent urgency.

expedites emergency radio traffic between stations and field units by coordinating assistance response of personnel and equipment through the selection and utilization of communication channels that best meet the needs of the specific situation.

upon the request of field units, selects and interrogates nationwide criminal justice data banks using a keyboard and monitor to obtain information on warrants, driver history, missing persons, vehicles, firearms, and miscellaneous property.

analyzes the response for compatibility with the request and relays it to the requesting field unit.

enters unit responses and clearances into the sheriff's computer aided dispatch system.

operates computerized telephone equipment at the sheriff's communication center, which enables the sheriff's communication center to maintain cold line communications with all sheriff's stations, public safety agencies, private safety agencies, and non-emergent agencies.

obtains information from alarm companies and sends incidents to the appropriate sheriff's station; and obtains information for all county alarms and makes proper notifications.

broadcasts information over radio or telephone lines using the proper dispatcher terminology.

performs other related duties, as required.

graduation from high school or its equivalent.

ability to type at the rate of 30 net words per minute (wpm).

a valid california class c driver license or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

physical class ii - light: this class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

successful completion of the mandatory department sponsored in-service peace officer standards and training (post) public safety dispatcher course and the sheriff's communication center public response dispatcher training program are required prior to final appointment.

to receive credit for the education requirement, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution at the time of filing, or within seven (7) calendar days from the date of application filing. Please submit documentation to sheriffexamsunit and indicate your name, the exam title, and exam number. The document should show the date the diploma was conferred and be in english;

if it is in a foreign language, it must be translated and evaluated for equivalency to u.s. Standards.

failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the education requirement.

all applicants must meet the education requirements at the time of filing in order to be considered for this examination.

as part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be used as part of the background investigation process to ensure applicants meet the standards set forth by the los angeles county sheriff's department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait three (3) months from the date of the disqualification in order to reapply.

the examination will consist of two (2) parts:

a qualifying online typing assessment of 30 net words per minute (wpm). Applicants do not need to appear in person, and may complete the online assessment on a personal device during a specified examination period.

an entry level dispatcher selection battery written test evaluating verbal, reasoning, memory, and perceptual abilities weighted 100%. This test has been developed and validated by the commission of post. Individuals that have taken the post certified written test within the last 12 months may submit their test score for verification, in lieu of taking this written test.

study guides are available to help you prepare for the written test. Copies may be downloaded from the california post website.

if you wish to retake the test rather than transfer your score, the latest written score will apply. All transferred test scores are subject to verification by post's standards and evaluations services bureau.

you cannot review the written and performance typing tests per civil service rule 7.19.

you must…